Job Description
Bounteous x Accolite makes the future faster for the world's most ambitious brands. Our services span Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. We are guided by Co-Innovation, our proven methodology of collaborative partnership.
Bounteous x Accolite brings together 5000+ employees spanning North America, APAC, and EMEA, and partnerships with leading technology providers. Through advanced digital engineering, technology solutions, and data-driven digital experiences, we create exceptional and efficient business impact and help our clients win.
Role and Responsibilities
- Utilize strong knowledge in the telecom domain and working experience across Business and Technology Roles, across B2B and B2C businesses
- Works with senior leadership, brings thought leadership and helps to build and strengthen Telecom practice
- New requirement discussions with Business Stakeholders, Product Managers, and Product Owners
- Conducting or contributing to requirement grooming sessions with delivery squads
- Running requirement elicitation meetings with Technology and Operations teams
- Capturing functional and non-functional requirements based on current scope
- Managing requirements prioritization using MOSCOW / WSJF frameworks
- Accepting story closures based on sprint demo and definition of done
- Engage with business stakeholders and understand the business requirements through mutual dialogue, workshops etc.
- Analyze and qualify requirements
- Align the business requirements with IT delivery
- Ensure coherence between all business and technology stakeholders
- Conducting process walkthrough discussions with sales/operations and service users
- Creating Customer Journey flows for key user personas
- Attending and contributing to daily stand-up meetings with delivery squads
- Participating and contributing to sprint and PI planning meetings, requirement grooming sessions; sprint retrospective meetings, and show and tell sessions
Preferred Qualifications
- Experience with Business Analysis, Business Process Re-engineering, E2E Solution Design / Component or System Design / Solution Architecture, in Telecom OSS / BSS domain required
- Working experience with digital transformation, OSS/BSS cloud implementations, and network transformation programs
- Understanding of the technology landscape, including E2E OSS & BSS, CRM/CPQ, Product Catalog, Order Management (OM), Service Order Management, Inventory Management, Microservices-based Architecture, RPA, Service Fulfillment, Service Assurance, Billing, and Invoicing for B2C/B2B businesses
- Possess a strong business focus and understanding of IT/Technology enablement to align the business goals/objectives to the IT delivery
- Experience in data modeling, UML, and integration patterns
- Good understanding of frameworks relevant to telecom (eTOM, SID, TAM, ITIL, ODA)
- Able to understand and translate business requirements, and working with product, technical, and operations teams to help design and build new products and services
- Able to conduct workshops and design thinking sessions, to understand IT Process/Technology/Architecture and existing OSS/BSS implementations
- Able to deliver intelligent business insights through translation of reports and analytics
- Understanding of B2C/B2B product lifecycle management (products, promotion, pricing, digital marketing, etc.)
- Understanding of technologies such as 4G/5G/Metro Ethernet/ATM/MPLS/SONET/SDH and their mapping to OSS systems a plus
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Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.
Bounteous x Accolite is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous x Accolite. Bounteous x Accolite does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.
In addition, you have the opportunity to participate in several Team Member Networks, sometimes referred to as employee resource groups (ERGs), that host space with individuals with shared identities, interests, and passions. Our Team Member Networks celebrate communities of color, life as a working parent or caregiver, the 2SLGBTQIA+ community, wellbeing, and more. Regardless of your respective identity, there are various avenues we involve team members in the Bounteous x Accolite community.
Bounteous x Accolite is willing to sponsor eligible candidates for employment visas.
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