Job Description
Appointment Setter
Why Join MCS building solutions?
Qualifications:
About Mark’s Cleaning
MCS Building Solutions is looking for a highly motivated Appointment Setter to join our winning team in the janitorial services industry. The ideal candidate will be responsible for making outbound calls to potential clients and setting appointments for building surveys (walkthroughs) for our sales team. This role will be based out of our Medina, OH office and will include a structured bonus program based on successful appointments set.
MCS Building Solutions is looking for a highly motivated Appointment Setter to join our winning team in the janitorial services industry. The ideal candidate will be responsible for making outbound calls to potential clients and setting appointments for building surveys (walkthroughs) for our sales team. This role will be based out of our Medina, OH office and will include a structured bonus program based on successful appointments set.
If you are a team player with excellent communication skills and enjoy engaging with new prospects to provide timely solutions, we would love to meet you!
Appointment setter:
Job Details
- Job Type: Full Time
- Location: Medina
- Working days: Monday-Friday
- working hours: 9am-5pm
- salary: $16.50-18 / hour based on experience
- Number of hires: 1 (Hiring Immediately)
Appointment setter duties include (but are not limited to):
- Make 60 outbound calls per day to businesses within our target market to introduce MCS Building Solutions and schedule building surveys for our sales team.
- Qualify prospects according to our defined client profile, ensuring that the businesses align with our target market (commercial janitorial services).
- Maintain an accurate and up-to-date record of all communications and appointments in our CRM system (Salesforce).
- Build rapport with potential clients and clearly communicate the value of our services.
- Schedule qualified appointments for the sales team and confirm details with both the client and the sales representative.
- Collaborate with the sales and marketing team members to meet daily and weekly goals.
Why Join MCS building solutions?
- Job Security- The janitorial and facility services industry has proven to be recession-resistant and COVID-proof, as businesses, schools, and healthcare facilities must maintain clean and sanitized environments regardless of economic downturns or health crises. This industry remains thriving and essential, providing stability and long-term growth opportunities.
- Career Growth:Be part of a growing company with a 40-year history in a stable industry that offers excellent potential for career development and personal growth.
Benefits:
- Competitive hourly wage ($16.50 - $18.00 per hour), depending on experience.
- Bonus incentives for each successful appointment set.
- Full-time position with potential for growth within the company.
- Job security in a recession-resistant and essential industry.
- Great company culture and work environment.
- Training and development opportunities to advance your skills
Qualifications:
- Prior experience in telemarketing, appointment setting, or customer service is preferred.
- Prior experience in the janitorial or facilities industry is preferred.
- Strong verbal communication skills with the ability to engage and build rapport over the phone.
- Self-motivated, goal-oriented, and able to handle rejection professionally.
- Familiarity with CRM systems (e.g., Salesforce) or willingness to learn.
- Ability to adjust to real-time client conversations. Detail-oriented with strong organizational skills.
Work Location: One location
Work Remotely: No
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