Job Description
Under direct supervision, provides sales and customer service activities primarily related to retail customers utilizing knowledge of sales techniques and industry knowledge.
* Provides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, and refunds/exchanges requiring a working knowledge of company products, procedures and practices.
* Actively engages in selling company products/services and related items.
* Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.).
* Enters orders into computer system and schedules delivery of products.
* Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution.
High School Diploma or General Education Degree (GED) and six (6) months sales-related experience; or equivalent combination of education and experience.
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Experience:
- Data entry: 1 year (Required)
- Inside sales: 2 years (Required)
- selling building materials: 1 year (Required)
Work Location: In person
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