Director, Shared Service Business Solutions

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

The Director, Shared Services Business Operations is responsible for identifying, evaluating, and managing new business opportunities for Sales Operations & Governance Center of Excellence while leading both the project management and communications and creative content team. This position requires a highly motivated individual who will blend business expertise, an innovative can-do attitude and pragmatic implementation experience. The role fosters a collaborative, partnership-based approach with senior level business partners to identify business challenges and solve these challenges by delivering these solutions as a shared service.

The Director will manage Project Management (for sales centric projects), establish business processes, policies, and measurements to ensure consistent execution and accountability for new lifecycle offerings, as well as oversee the development of Masters marketing campaigns and organizational communications. Where appropriate, the individual will integrate solutions into COE’s current organizational structure and will routinely assess the COE’s performance and provide recommendations that address gaps. This role will ensure there are suitable practices in place to protect the business.

The Director creates alignment across the enterprise by integrating governance and business practices.

This position will report to the Vice President, Sales Operations & Governance.

Key Responsibilities:

• Act as a strategic partner who anticipates business needs and identifies and proposes differentiating business solutions to fulfill those needs.
• Oversee multiple projects that primarily originate from sales and sales support functions.
• Promote and communicate the COE’s goals and value proposition.
• Provide improved capabilities that contribute to better business operations and outcomes that cover a range of the shared service attributes.
• Effectively manages stakeholder relationships and expectations by communicating key milestones, challenges, and all other updates to drive adoption.
• Provide oversight into the Portfolio management tool and effectively assist with the prioritization of projects and initiatives.
• Provide guidance and development to direct and indirect employees.
• Lead and inspire employees, fostering a positive, inclusive and productive work environment.
• Manage and allocate resources to achieve desired outcomes.
• Create and present business reviews for senior executives, key internal customers, and other stakeholders.

Minimum Job Qualifications:

• 12+ years of professional experience
• 4+ years of managerial experience

Critical Skills

• Broad enterprise-wide view of the business and varying degrees of appreciation in strategy, processes, and capabilities, enabling technologies and governance.
• Collaborative sales experience with demonstrated ability to work with customers to identify needs, evaluate and present opportunities and assist with navigating the decision process.
• Strong written, oral and presentation skills with ability to effectively communicate across multiple audiences at all levels.
• Demonstrated ability to build partnerships and influence in a cross functional, highly matrixed environment.
• Knowledge of project management or Six Sigma methodologies, including change management, solution roll out and training.
• Strong leadership and team-building capabilities.

Education

• 4-year College Degree, some Computer Science or Computer Programming coursework a plus.
• MBA preferred.

Work Requirements

• Must be willing to travel up to 25% of the time

Salary: 127,500.00 - 170,000.00 - 212,500.00 USD Annual

M4

Working Conditions:

Environment (Office, warehouse, etc.) – Office Environment

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, please click here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

$127,500 - $212,500

McKesson is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to Disability_Accommodation@McKesson.com. Resumes or CVs submitted to this email box will not be accepted.

Current employees must apply through the internal career site.

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