Graduate Evaluator (Student Services Professional II)

Position Summary

Under minimal supervision by the Coordinator of Graduate Programs and Evaluations, the Graduate Evaluator facilitates student retention, graduation, adherence to degree requirements, and adherence to university policies. The primary responsibilities are: 1) Oversee degree progress, special petitions, and graduation for at least one-third of the Master’s degree students, 2) Effectively communicate options and necessary actions for student progress to students, graduate advisors, and others, 3) Encode individual student degree exception and other cohort groups, 4) Maintain and archive documentation of all changes made to the graduate degree audit programming, 5) Ensure that program encoding accurately reflects degree requirements, including annual curriculum changes and blanket waivers, 6) Test and troubleshoot as needed, 7) Assist Business Analyst with routine degree requirement updates and maintenance in multiple electronic systems.

The successful candidate will maintain current knowledge in policies and procedures that may be moderately complex and are revised annually. They must communicate effectively with a variety of constituents and work collaboratively with others, both within and outside of the unit. This includes graduate advisors and other faculty, staff from academic units, and student support staff from across the university.

The position requires mastery of many procedures and coding of the student information system. Strong critical thinking skills are essential. The ideal candidate understands complete sets of degree requirements and administrative processes, whether explained in conversation or written instructions.

The Graduate Evaluator must be able to reinterpret electronic systems, processes, and databases as logical, explainable steps and must also be able explain policies and complex procedures to others in a variety of settings.

This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The College of Graduate Studies (CGS) provides leadership, advocacy, financial support, and coordination for all graduate and post-baccalaureate education at San Diego State University, including the university’s 90+ masters and 27 doctoral programs. The organization consists of approximately 10 full time personnel, led by the Dean. Core office functions include degree evaluation and conferral, student services, implementation of policy of Graduate Council, CSU, and California Ed. Code Title V, and administration of graduate student funding.

For more information regarding the College of Graduate Studies, click here.

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis.

Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of the professional experience.

Key Qualifications

• Proven ability to present information and communicate ideas clearly.
• Basic knowledge of MS Office suite is required.
• Ability to apply professional mentoring skills and implement policy when working with faculty and staff.
• Three years of progressively responsible professional student service work is preferred.

• Two years of experience working in a student related office in which it was required to accurately interpret and effectively explain academic policies is preferred.

• Experience working with students, evaluating for graduation requirements, plans of study, and relaying appropriate requirements to students.
• Experience working with Student Information Systems (SIS).
• Experience working with electronic forms and workflow software.

Licenses/Certifications Required

• CA driver’s license or ability to obtain one within 10 days of hire.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $4,610 per month.

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $4,610 - $6,556 per month.

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community.

Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on March 27, 2024. To receive full consideration, apply by March 26, 2024. The position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Tina Deesen at tdeesen@sdsu.edu