Parts Counter Sales

Job Description

Inside Sales and Customer Service Representative

Join our TEAM! Ben's Cleaner Sales is growing & currently seeking a Parts Counter Sales Representative in Seattle, WA. In this role, you will sell parts to customers, develop new opportunities for parts sales, and create lasting customer relationships. Your top priority will be to create a seamless experience for our customers between the Warehouse, Parts Department, and Service Department. If you can offer excellent customer service, are highly motivated, organized and pay exceptional attention to detail, Then we have an immediate opening. Ben’s Cleaner Sales is a family-owned business that has been in the industrial cleaning equipment sales since 1945. We are looking for applicants who would be interested in being part of a family business climate. Ben’s Cleaner Sales, Inc. is seeking an upbeat, friendly, and well-organized individual to represent the company professionally to customers and employees by staffing the parts desk and handling related responsibilities. The inside sales and customer service representative is a fast-paced position, often working on multi tasks at the same time. The position is a full-time regular position with working hours 7 a.m. to 4 p.m. Monday through Friday.

General Description:

Greet customers in person and by phone, providing great customer service. Look up parts information and sell small engine, pump and other equipment parts to customers by email, phone and at parts counter, manage warranty returns to vendors, keep showroom display stocked and organized, pull parts as needed.

General Responsibilities:

Take parts calls, emails and customer visits in a professional and responsive manor.

Follow through with customers completely and thoroughly.

Deal with and respond to customer issues and complaints in a courteous and professional manor.

Enter orders and customer information into computer system as needed and accurately.

Call on customers to check in and inform them of current specials and see if they have any current needs

This is a very hands on job and at times can be fast paced. If you are up for the challenge and are ready for a career not just a job, where you are treated like family not an employee then we are the place for you.

Minimum Job Qualifications:

High school diploma or GED

Proficiency in Word and Excel

Ability to type

Excellent interpersonal skills and maturity

Reliable and responsible

Mechanical aptitude a plus

Ability to lift and carry up to 50lbs

Drug & alcohol free and be able to pass a pre-employment drug test

Reliable, honest, hard working

Work in a team environment

Work quickly and efficiently

Treat all customers and fellow employees courteously and professionally

Good communication skills

Benefits Include:

Medical, Life, and Vision Insurance

Long term disability

401(k)

Paid vacation – 2 weeks after one year

Paid holidays – approximately 7 days

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Seattle, WA 98134: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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