Job Description
The Digital Sales organization is an organization with a charter to accelerate Microsoft’s growth in its cloud-first, mobile-first businesses along with the traditional businesses. This organization is at the forefront of establishing a new sales model leveraging modern technology and big data and analytics to drive impactful demand response and targeted sales coverage. The Digital Sales Representative - Cloud Acquisition role is focused on working with Microsoft’s account teams to identify and drive opportunities in Productivity, Collaboration, Security, and AI.
The key goal of this role is to increase incremental sales volume through the generation of new opportunities that result in additional customer revenue. As a Digital Sales Representative, you will work closely with Account Executives and Partners to plan and execute account coverage and campaign strategies to unlock new sales opportunities in our managed accounts. The role is adept at understanding the needs and process pains of customers to identify opportunities where Microsoft solutions can add long-term value.
The key goal of this role is to increase incremental sales volume through the generation of new opportunities that result in additional customer revenue. As a Digital Sales Representative, you will work closely with Account Executives and Partners to plan and execute account coverage and campaign strategies to unlock new sales opportunities in our managed accounts. The role is adept at understanding the needs and process pains of customers to identify opportunities where Microsoft solutions can add long-term value.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Engage with Corporate managed account customers across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies
- Effectively turn prospects and qualified Account Based Marketing leads into opportunities and revenue pipeline by filtering them through different criteria, e.g., BANT (budget, authority, need and timeline)
- Identify and explain how businesses across industries, company sizes and types can meet a new bar for excellence and reinvent themselves to compete in the next decade by embracing Microsoft’s technologies
- Position competitive offerings and solutions in the context of customer needs and experiences; provide technical product overview and insights pertinent to customer need and usage scenarios
- Demonstrate verbally, in writing and through live product demos, how customers can capture value and envision their future with Microsoft’s technologies
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Be the first contact point for many customers, deliver a positive first impression and set the foundation for long term customer relationship
Quarterback sales from lead to purchase; be the main point of contact for Microsoft's customers, leading the sales strategy, overcoming objections, and negotiating success -
Meet and exceed customer acquisition targets, accurately forecast sales, pipeline and usage for the products and solutions in your scope
Work in a fast-paced, collaborative, and dynamic teaming environment with Technical Specialists, Sales Representatives and Territory Channel Managers to effectively manage opportunities and pipeline through the sales cycle - Leverage social, digital, video, chat, phone, and demonstration environments to effectively reach, sell to, and manage Microsoft customers maintain high daily activity, minimum ~60-90 activities/day
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Present action plans and results to management and use appropriate escalation techniques to stay on top of goals and objectives
Obsess over Microsoft’s customers and prospects to deliver a world-class customer engagement experience
Remove roadblocks to deployment and drive customer satisfaction - Collaborates with extended sales team, partners, and marketing to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business.
- Manages the pipeline of the assigned territory. Conducts forecasting for assigned accounts and develops a portfolio and territory plan with guidance.
- Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry.
- Embody our Culture and Values
Qualifications
Required/Minimum Qualifications
6+ years sales and negotiation experience
o OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 3+ years sales and negotiation experience or related work or internship experience.
Additional or Preferred Qualifications
7+ years sales and negotiation experience
o OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 4+ years sales and negotiation experience or related work or internship experience
o OR Master's Degree in Business Management, Information Technology, Marketing (or equivalent) AND 1+ year(s) sales and negotiation experience or related work.
Digital Cloud Acquisition IC3 - The typical base pay range for this role across the U.S. is USD $28.80 - $63.37 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $48.37 - $69.18 per hour
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications and processes offers for these roles on an ongoing basis.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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