Business Development Center Representative

Job Description

Job Description:

Axis Chevrolet is seeking a motivated and dynamic BDC Sales Representative to join our growing team in Jersey City, NJ. As a key member of our Business Development Center (BDC), you will play a crucial role in generating leads, maintaining customer relationships, and driving sales appointments for our dealership. This position is ideal for someone with excellent communication skills, a customer-first mindset, and a passion for the automotive industry.

Key Responsibilities:

• Customer Interaction: Respond to customer inquiries via phone, email, and text in a timely and professional manner.
• Appointment Scheduling: Proactively schedule sales appointments for potential and returning customers.
• Lead Management: Maintain and update the CRM with accurate customer information and lead statuses.
• Follow-Up: Conduct timely follow-ups with prospects and existing customers to encourage showroom visits and address any questions or concerns.
• Sales Collaboration: Work closely with the sales team to ensure smooth handoffs and optimal customer service experiences.
• Performance Metrics: Meet or exceed daily, weekly, and monthly goals for outbound calls, appointments set, and customer follow-ups.
• Customer Service: Provide exceptional customer service to build trust and long-lasting relationships with customers.

Qualifications:

• Strong communication skills, both verbal and written.
• Comfortable making outbound calls and responding to high volumes of inquiries.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Previous experience in automotive BDC, call centers, or customer service is preferred but not required.
• Proficient in CRM software and basic computer applications.
• Positive attitude and a team-player mentality.
• Bilingual skills are a plus (English and Spanish).

Why Join Us?

• Competitive base salary plus performance-based bonuses.
• Comprehensive benefits package, including medical, dental, and vision coverage.
• Paid training and ongoing professional development opportunities.
• A supportive and energetic team environment.
• Opportunity for career growth within a reputable dealership.

About Axis Chevrolet:

Axis Chevrolet is a brand-new, state-of-the-art dealership in Jersey City, NJ, dedicated to providing our customers with exceptional automotive experiences. We pride ourselves on fostering a positive workplace culture and offering opportunities for growth and success.

Apply today to become a vital part of our growing team at Axis Chevrolet!

Job Type: Full-time

Pay: $50,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 10 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus opportunities
• Commission pay

Experience:

• Business development: 3 years (Preferred)
• Sales: 3 years (Preferred)

Ability to Commute:

• Jersey City, NJ 07305 (Preferred)

Ability to Relocate:

• Jersey City, NJ 07305: Relocate before starting work (Required)

Work Location: In person

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