Job Description

The Sales Manager will generate group and transient revenue for the Sheraton Springfield Monarch Place Hotelby acquiring and developing new, referred and repeat group business as well as local corporate business. They will be involved in setting and executing strategic sales plans related to their market segment and expected to optimize overall revenues through direct sales on behalf of the hotel.

The ideal candidate is a highly motivated and seasoned hospitality sales professional who enjoys a fast-paced environment and is passionate about interacting with our clients, guests and associates to strategically elevate the performance and reputation of the hotel within Springfield.

Qualifications:

Two years or more related experience in hotel group sales
College degree or equivalent experience
Experience in every aspect of sales from planning and active solicitation to site inspections and contract negotiations
Prior experience working with global sales organizations and CVBs preferred
Possess the interpersonal skills of effective communication (face-to-face, phone, email, written)
Strong knowledge of CI/TY
Ability to travel to represent the hotel at trade shows, conventions and client offices

Responsibilities:

Develop, actively solicit and generate group business within defined market segment
Provide total account management to assigned corporate accounts so as to maintain and develop new business opportunities for the hotel, thereby increasing market share
Position required to be on the road 1-2 days per week actively soliciting new local corporate business
Meet or exceed weekly, quarterly and annual sales goals, targets and initiatives
Identify and qualify potential prospects through participating in a variety of tactics, including, tradeshows, sales blitzes and other sales initiatives
Maximize outcome of all sales initiatives by following up on leads, following up with existing clients to identify additional business opportunities and managing accounts
Properly convey rate and package information to client by working with Director of Sales to create a strategy in order to optimize revenue
Work closely with all departments to ensure that all details are communicated to ensure a successful meeting experience
Perform in a manner that demonstrates Sheraton culture in a professional manner to associates, clients and prospects
Maintain relationships with customers, the global sales team and trade and industry groups
Continuously improves and maintains hotel’s GSS and ESS scores
Perform other tasks as needed or directed to ensure effective hotel operations to include MOD Program on rotation; working nights, weekends, holidays and special events as required
Perform other tasks as needed or directed to ensure effective hotel operations
Cross train within Front Desk, and Banquet Departments to further assist Hotel Operations

Physical requirements:

Requires frequent use of a computer, phone, in an office setting
May require hands-on work during events for up to an 8-hour shift that may include frequent standing, walking, and lifting of up to 20 pound without assistance.

Other duties:

Participates in MOD Program; works nights, weekends, holidays and special events as required. Hands-on role requiring the ability to function within any role necessary on the Sales Team.

Job Type: Full-time

Benefits: