Inside Client Executive, Business Insurance

Business Line: Commercial Lines, Small/Medium Enterprise Business

Hours Per Week: 35 (Full-Time)

Location: Ontario - Any location - Hybrid Setting (https://www.nfp.ca/about-nfp/find-an-office)

Job Duration: Full-Time, Permanent

Compensation: Salary + Commissions

About the Role

We’re looking for an Inside Sales Account Executive/Producer to join our award-winning Business Insurance division for our clients in Ontario. The Client Executive will leverage their industry knowledge & experience to initiate and develop new commercial lines relationships for Small/Medium Enterprise Business.

What You’ll Do

• Providing expert advice, recommendations, and counseling to prospects about their business insurance coverage geared to their unique needs and exposures of the Small to Medium Sized Enterprise
• Meeting and/or exceeding individual sales targets as well as department goals
• Develop submissions (in conjunction with commercial lines underwriting staff) to markets that will meet present/emerging needs of the client and close the sale
• Maintaining professional and collaborative relationships with key underwriters
• Resolving any concerns or complaints with a professional demeanor by leveraging product and service knowledge
• Quoting new prospects using Applied Rating Services, PolicyWorks and Company Portals
• Representing the brokerage at industry functions when required
• Keeping current on industry changes, underwriting rules, and workflow processes
• Actively participate in training initiatives
• Hand-off responsibility for provision of service to clients to the relevant Client Manager in the service teams

What You Bring

• Valid RIBO License Required (other provincial licenses are a plus)

• Typically, 1+ years of commercial lines insurance sales experience is preferred
• Knowledge of risks associated with SME Business (Contractors, Professional Liability, Retail, etc.)

• Self-Motivated with a passion for sales & committed to delivering a top-notch client experience

• Self-managing with strong analytical, organizational and prioritization skills with attention to the details
• Confident, poised and interactive - when client-facing communicates effectively, demonstrates emotional intelligence, and understands how to tailor responses in a variety of dynamic situations
• Excellent interpersonal, verbal and written communication skills
• Strong team player with the ability to adapt to and collaborate with various internal and external stakeholders
• Proven technical competency and creativity demonstrating excellence in developing and delivering innovative property and casualty solutions

• Excellent computer skills expected and EPIC fluency an asset
• Proficiency with Microsoft Office suite products – specifically Word, Excel and Outlook

Who We Are

NFP is a leading insurance brokerage that provides property and casualty, group benefits, retirement and individual solutions through our licensed subsidiaries and affiliates. We’re a 6x Best Places to Work award winner in Insurance, a 5-Star Brokerage award winner from Insurance Business Canada Magazine, and a recognized Elite Agency award winner. We enable client success through the expertise of over 1000 employees based in Canada and more than 6,900 employees with over 310 offices globally.

Since 2021, NFP has been responsible for bringing more than four billion dollars ($4,000,000,000) in premium to the P&C Market.

Our expertise is matched by our commitment to each client’s goals and is enhanced by our investments in innovative technologies in the insurance brokerage and consulting space. To learn more, please visit https://nfp.ca/.

What’s In It For You

NFP’s PeopleFirst culture offers a multitude of benefits to employees and is a great place to call home.

• A hybrid environment approach that keeps the best interests of our staff and our clients in mind
• Annual bonus plan for all employees
• Matching RRSP plan of 5% of salary
• Referral Commission Plan
• Generous benefits plan including Health Care Spending Account starting on the first day of employment
• Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
• Reimbursement of license fees and professional membership dues
• A global team of industry leaders focused on employee retention, client growth, industry innovation and collaboration

Our employees are the foundation of our success.

NFP is a big company — a growing, inclusive team of individuals supporting each other’s passions and engaging with the community.

Building a diverse, collaborative and innovative team requires leadership, deliberate action, and ongoing measurement. We actively support the well-being of our employees with benefits and programs driven by recognition, community, financial wellness tools, development and inclusion, fostering personal and professional growth that keeps us moving forward.

Beyond our office walls, we’re dedicated to serving the community around us. Every day we make proactive choices to take care of the communities in which we live and work.We contribute to different organizations, including Women in Insurance Cancer Crusade (WICC), Food Banks Canada, Indspire Canada and many more. From charity drives and community service outings to other company-sponsored events, our employees donate their time and raise funds on behalf of great causes across the country.

Our business is built on the personal level. Whether it’s in our offices, on a call, out in the field or anywhere you can find us in the world, we’re starting the conversations that create a more secure future for everyone.

Accommodations are available on request for candidates taking part in all aspects of the selection process.