Job Description
At Grunau Fire, we are dedicated to providing exceptional fire protection solutions that safeguard lives and properties. With a legacy of excellence spanning decades, our team is committed to delivering top-tier services, including fire sprinkler systems, alarms, and maintenance. Our success is built on a foundation of innovation, quality craftsmanship, and unwavering dedication to customer satisfaction. As we continue to grow and expand our services, we seek passionate and skilled professionals to join our team and contribute to our mission of ensuring safety and peace of mind for our clients. If you are driven by excellence and ready to make a meaningful impact, we invite you to explore the opportunities available at Grunau Fire.
Due to continued growth, we are seeking a Sales Representative to support the growth of our Fire Alarm department in our Indianapolis, IN location. The Fire Alarm Sales Representative is responsible for securing new profitable sales, and upgrades to new and existing customers within a specified geographical assigned territory, while maximizing customer satisfaction and retention. The individual must have experience in the development of new business opportunities and accounts and expansion of services to the existing customer base as well as generating new customers and cross selling existing customers.
Essential Duties and Responsibilities:
- Using cold calls and warm leads seek new customers to expand customer base.
- Establish contact with potential clients of Fire Alarm services by efficiently scheduling sales calls, quickly following up on leads after they are provided, and assisting customers identify fire life safety needs.
- Keep in communication with existing client base to potentially upsell and cross sell additional services not currently provided.
- Conducting site surveys of customer locations and review with Leadership to develop appropriate pricing and presentation plan.
- Develop and maintain customer relationships through communication, accurate quotes, anticipating fire life safety needs, resolving concerns and complaints, and providing education or fire code reference support.
- Prepare and present proposals and contracts timely and accurately that offer fire life safety solutions to customers including information required to complete technician dispatching, report submitting, record keeping and client billing.
- Ensure customer satisfaction levels meet are a priority and exceed company standards.
- Develop and maintain an active proposal pipeline to support current department needs and future growth opportunities.
- Maintain and report sales business plan to Management during monthly meeting.
- Develop an understanding of assigned Fire Alarm market and services provided to customers within assigned territory.
- Stay current with code requirements, industry changes, and obtain NICET certifications.
Education and/or Experience
- High school diploma or equivalent required
- 5+ years experience in fire alarm sales
- NICET certifications a plus
Computer Skills
- Microsoft Office
As part of the Davis-Ulmer Family of Companies, we believe that investing and empowering our employees as leaders develops an organization that delivers innovative solutions and services that create a superior customer experience. The unique blend of our leader's abilities and the ownership of their work, combined with our culture and values, creates something that is simply described as the Davis-Ulmer difference.
Why Choose Davis-Ulmer Family of Companies:
- Competitive Compensation: We offer competitive pay rates for experienced professionals, ensuring your skills are recognized and rewarded appropriately.
- Comprehensive Benefits Package: Enjoy an industry-leading benefits package that includes medical, dental, vision, and additional perks, ensuring your health and well-being are taken care of.
- Strength of the Family: The Davis-Ulmer Family of Companies, with over 30 locations across the East Coast and Midwest, epitomizes the strength of a team-first mindset. Embracing a culture of collaboration, we unite to share knowledge, resources, and best practices across our network of branches. This collective approach strengthens us as a cohesive group, amplifying our impact far beyond what any individual business unit could achieve alone.
- Backed by APi Group: As a subsidiary of APi Group, a publicly traded, multi-billion-dollar corporation headquartered in Minnesota, we provide the financial stability and support needed for success. Benefit from world-class training and leadership development opportunities, backed by a powerhouse in the Fire Life Safety & Security industry.
- Long-Term Career Relationships: Many of our employees have been with us for 20+ years! We believe in investing in the right people, fostering enduring professional relationships that benefit both individuals and the company alike. Join us and become part of a community where your dedication is recognized and valued for the long term.
- Values Match: We prioritize hiring individuals whose values align with ours. Our commitment to value-driven recruitment is a cornerstone of our People/Talent Development Operating Code.
Davis-Ulmer and its subsidiaries are affirmative action and equal opportunity employers, and do not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Disability/Veteran
DAVIS-ULMER'S ENDURING PURPOSE: "To protect what you value most."
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