Job Description

(100% Remote)

The team at Transactly is on a mission to be the platform of choice for the people and companies involved in real estate transactions. Our online platform supports agents and their clients with a place where everyone can come together to coordinate and manage these transactions collaboratively. Transactly provides real estate technology and transaction coordination services that shorten the amount of time it takes to close a real estate transaction.

We live by our six core values: Take Ownership, Have Mettle, Be Agile, Embrace Transparency, Drive Engagement, and Move the Needle. If these are values you embrace, we encourage you to reach out and say hello, we’d love to hear from you.

What we need

We are looking for a talented and competitive that thrives in a quick sales cycle environment. An inside sales rep will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable communicating with clients by text and dozens of calls per day, generating interest, qualifying prospects cross-selling, and closing sales.

This position can be fully remote.

What you'll do

Manage inbound and outbound calls, emails and texts to/from warm client leads
Answer client questions, educate, inform and recommend various home services.
Offer alternative solutions (where appropriate) with the objective of retaining clients' business.
Manage schedules of activations for new customer accounts and follow up on scheduled services.
Continually maintain working knowledge of the full suite of services, plans and promotions offered to our client.
Achieve sales objectives and adhere to call metrics.
Responsible for client retention through follow up and clear communication.
Ability to utilize operational systems to produce requested services quotes and find viable services

based on location.

This position can be fully remote.

Skills, Experience & Requirements

1 (one)+ years customer service / inside sales work experience.
Exceptional customer service skills.
Organizational skills and the ability to manage multiple tasks efficiently and effectively.
Experience working with a CRM and Microsoft Office environment.
Availability to work a flexible schedule which includes all hours of call center operation.

Compensation