Job Description

Sales & Ops Manager Denver

At Resinwerks, our people help contribute to our mission of creating, manufacturing and delivering floor coatings that are safer for the environment and the people who work with them every day.

We are seeking an experienced sales & operations manager to help oversee daily activities. The ideal candidate will have a sharp business mind and proven success in managing across multiple interrelated functions. This is both a strategic and tactical position, splitting time between process improvement and hands-on daily requirements. This person will have regular communication with our vendors, shippers, sales team, and customers. This is a key position in our growing organization.

Duties And Objectives

Handle sales with existing house accounts
Help manage new inbound leads and direct them to the appropriate contacts
Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
Develop, implement, and maintain quality assurance protocols
Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
Partner with cross-functional team members to achieve sales & productivity targets, eliminate errors, and deliver excellent customer service
Grow Sales

Responsibilities

Support a growing team within a time-sensitive and demanding environment.
Management of open orders, insuring both accurate and on-time shipments.
Oversight of ordering from sales to fufillment
Warehouse Processes; Receiving, Pick/Pack/Ship, Material Handling and Storage.
Warehouse Efficiency and Expansions.
Inventory Management and Cycle Count Program.
Management of Operations team, including hiring requirements.
Facilities upkeep.
Work closely with production and finance teams to forecast inventory requirements
Oversee purchasing
Oversee logistics & manage carrier relationships
Conduct safety reviews and ensure compliance
Provide excellent customer service and support sales team
Perform Quality controls and oversee production KPIs
Improve operational management systems, processes and best practices to ensure the company's services meet or exceed customer expectations
Strategize and implement process improvements to maximize staff production
Identify and fix any internal breakdowns in quality control, communication or production activities

Required skills and qualifications

4+ years experience in Operations and/or Sales Management
Willingness to be a working, hands-on Manager
Attention to detail is a must
Highly motivated, self-starter with the ability to work autonomously
Denver, CO 80229: Reliably commute to work (required)
Excellent communication skills
Strong skills in budget development and oversight
Excellent ability to delegate responsibilities
Knowledge of business ERP software and an aptitude for learning new applications

Preferred skills and qualifications

Bachelor’s degree (or equivalent) in operations management, business administration, or related field
Working knowledge of management software programs, including NetSuite, Hubspot, Paycom Payroll Software
Strong IT skills, including database reporting

Job Type: Full-time

Pay: $75,000.00 - $120,000.00 per year

Benefits: