Job Description

Inside Sales Representative

Job Objective: To provide advanced administrative and sales-related functions that ensure outstanding customer service while working directly with and supporting outside sales associates on medium to large customer accounts.

Core Responsibilities

Meet or exceed sales and profit goals established in consultation with corporate management
Develop and maintain customer relationships
Addresses customer requests and resolve customer complaints utilizing company tools & resources
Enter quotations, orders and requests for credit promptly, completely and accurately
Follow-up on bids due to expire, orders, backorders, open quotations, and outstanding PO’s
Provide accurate pricing, inventory and delivery information to customers
Source and procure direct shipment, special, and rush order items in a cost effective and timely manner
Works with outside sales associates to grow assigned account base and service accounts more effectively
Maintain and update customer and associate distributor pricing
Provide customer with information about new products, services and promotional offerings
Communicate company policies and procedures
Inform purchasing agent or shared purchasing centers of product needs and potential product shortages
Process credits on returned and defective material
Assist in preparation of job quotes, stock list quotations, folders, and submittals upon request
Coordinate deliveries with the shipping manager, warehouse manager, or supplier
Assist in CVP presentations
Work on Equipment Loan Agreements
Assist in building and maintaining customer target list
Generates business by conducting sales calls (cold calling)
Communicate openly and efficiently with other sales associates to provide them with information
Assist in other areas of location as needed (warehouse, etc.)
Work overtime as needed

Knowledge, Skills, and Abilities - Inside Sales Representative

Customer service skills
Communication skills (oral and written)
General computer skills
Interpersonal skills
Judgement and advanced decision-making ability
Negotiation skills
Organization and time management skills
Advanced product knowledge, sales skills, and supplier knowledge
Interpret marking reports, analyzing business groups, products, and customers

Requirements - Inside Sales Representative

Minimum of 1 year of B2B sales experience or any sales internship experience.

Why Choose RelaDyne:

Ambitious Environment: Our team is composed of go-getters who are passionate about success and dedicated to providing outstanding customer service.
Customer Focus: If you're dedicated to putting the customer first and ensuring their satisfaction, this role aligns perfectly with your values.
Career Clarity: This opportunity isn't just a job; it's a pivotal step towards a well-defined career trajectory in sale

Benefits - Inside Sales Representative