Inside Sales Professional - Remote

ABOUT THE ORGANIZATION

Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers.

Sun Chemical Corporation is a subsidiary of Sun Chemical Group Coöperatief U.A., the Netherlands, and is headquartered in Parsippany, New Jersey, U.S.A. For more information, please visit our website at www.sunchemical.com or connect with us on LinkedIn or Twitter

The Inside Sales Professional will be responsible for managing, selling, and servicing House and Inside Sales accounts within the United States markets. This role is responsible for account management and lead follow-up activities. The Inside Sales professional will support the Regional Sales Manager and Regional Sales team by providing intelligence on new business leads, existing under-served customers, and opportunities within the CRM database, facilitating a flexible account assignment to best serve customers.

ESSENTIAL JOB FUNCTIONS:

• Service and support a defined book of regional accounts, delivering value to the customer and Sun Chemical through sales activities.
• Serve as the primary point of contact for House and Inside Sales accounts within regional assignment.
• Provide compelling service experience for accounts that have the opportunity to grow with the Sun platform.
• Provide insight into Sun product offerings, as appropriate to the individual customer and opportunities.
• Develop and maintain account strategies, to maximize profits and minimize customer churn.
• Serve as the initial point of contact for leads as provided by the NAP&G Marketing team; review and vet leads in conjunction with RSM
• Contribute detailed information and evaluation of leads to support assignment to the Inside Sales or Regional Sales team.
• Effectively manage the transition of accounts from Inside Sales to Regional Sales team or vice versa, as defined by customer needs and growth opportunity.
• Prospect accounts across regional assignment using CRM and other available lead sources.
• Learn and understand the Customer's Operating Reality, providing Voice of the Customer feedback to Sun Chemical
• Partner with the Regional Sales Manager to develop volume/revenue/margin targets and strategize how to meet those targets.
• Recognize and understand competitive threats and opportunities, developing strategies to protect existing customer base and capture new business.
• Manage day-to-day territory needs through customer interaction, communicating using remote tools to stay engaged across the customer portfolio as appropriate.

REQUIRED EDUCATION AND EXPERIENCE:

• Excellent communication, phone, and interpersonal skills.
• Minimum 1 year of working in a sales or customer-facing position.
• Proven advanced customer account management skills.
• Strong computer proficiency with knowledge of SAP and SalesForce
• High School Diploma

PREFERRED EDUCATION AND EXPERIENCE:

• Associate’s degree
• Knowledge of print room operations or printing process preferred.
• Knowledge of the Chemical industry, Chemical distribution, technical sales, or graphic arts preferred.

BENEFITS

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, medical, dental, vision, short and long term disability benefits, 401(k)+match and life insurance. Eligibility of benefit timing may vary.

EQUAL EMPLOYMENT OPPORTUNITY

It is Sun’s policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. Sun prohibits discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identity, marital or veteran status, disability, or any other status protected by applicable law.

Employment agencies are an important component of our talent acquisition strategy, and we value the partnerships we have built with our preferred vendors. We will not accept unsolicited resumes from employment agencies for any employment opportunity. All resumes submitted by search firms to any employee at Sun Chemical or directly to hiring managers in any form without a signed contract on file, and search engagement for that position, will be deemed unsolicited in nature, and no fee will be paid in the event the candidate is hired as a result of the referral or through other means. Additionally, any resume submitted without a contract in place will be considered property of Sun Chemical and no fees will be paid to the agency if the candidate is hired.