Job Description
Benefits:
About Us:
We are the locally owned and operated Bakersfield extension of HomeSmiles, America's leader in preventative home maintenance services! A “one click, one call” solution that has revolutionized the property maintenance industry by being the first to offer bundled services in one appointment. Our professionalism and excellence sets us apart, and we are proud to partner with Intero Real Estate, a Berkshire Hathaway affiliate. Come and join our HomeSmiles team and become a part of our family!
About the Role:
We are seeking a highly motivated, flexible and adaptable person! This is a hybrid position in which you will primarily operate as our Lead Home Maintenance Technician (2-3 days per week) in addition to a role as sales representative (2-3 days per week). As a key member of our team, you will have the opportunity to showcase your excellent customer service skills in a unique way, combining technical skills along with sales. As our Lead Maintenance Technician, you'll perform interior/exterior preventative maintenance services on residential and multi-plex units. You should have excellent customer service skills, confident communication, ability to troubleshoot in the field, a high level of organization skills, leadership qualities, and professionalism. Field experience and/or willingness to learn quickly, including the ability to adapt to a changing work schedule is expected. As our Sales Representative your role will include generating leads, contacting real estate agents, property, facility and HOA managers, and building long-term client relationships to grow the business.
Responsibilities:
- Company car
- Competitive salary
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Bonus based on performance
- Training & development
About Us:
We are the locally owned and operated Bakersfield extension of HomeSmiles, America's leader in preventative home maintenance services! A “one click, one call” solution that has revolutionized the property maintenance industry by being the first to offer bundled services in one appointment. Our professionalism and excellence sets us apart, and we are proud to partner with Intero Real Estate, a Berkshire Hathaway affiliate. Come and join our HomeSmiles team and become a part of our family!
About the Role:
We are seeking a highly motivated, flexible and adaptable person! This is a hybrid position in which you will primarily operate as our Lead Home Maintenance Technician (2-3 days per week) in addition to a role as sales representative (2-3 days per week). As a key member of our team, you will have the opportunity to showcase your excellent customer service skills in a unique way, combining technical skills along with sales. As our Lead Maintenance Technician, you'll perform interior/exterior preventative maintenance services on residential and multi-plex units. You should have excellent customer service skills, confident communication, ability to troubleshoot in the field, a high level of organization skills, leadership qualities, and professionalism. Field experience and/or willingness to learn quickly, including the ability to adapt to a changing work schedule is expected. As our Sales Representative your role will include generating leads, contacting real estate agents, property, facility and HOA managers, and building long-term client relationships to grow the business.
Responsibilities:
- Perform routine preventative home maintenance on residential and multi-plex properties (solar panel cleaning, dryer vent cleaning, exterior window washing, rain gutter cleaning, roof washing, and more)
- Identify and recommend additional services to meet customer needs
- Provide excellent customer service/satisfaction and build strong client relationships
- Keep accurate records of maintenance and sales activities
- Be a builder; develop and implement effective sales strategies
- Negotiate and close agreements with large customers
- Identify new potential customers and market opportunities
- Provide timely and effective solutions aligned with client's needs
- Attend weekly networking meetings as needed
- Preferred experience in home maintenance, related field or affinity to learn these skills
- Valid driver's license and reliable transportation
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Physically able to perform above maintenance tasks
- Previous work experience in sales preferred
- Knowledge of CRM (ServiceMinder) software or ability to learn
- Solid customer service attitude with excellent negotiation skills
- Strong communication and team management skills
- Analytical skills with a problem-solving attitude
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to HomeSmiles Corporate.
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