Job Description
Overview:
Position Summary
Responsibilities:
Building our Future Together.
FXI is a leading producer of foam innovation in the Bedding, Furniture, Industrial, Home & Office, Healthcare, and Transportation markets. We have made it our mission to provide tailored solutions that delight our customers and consumers. With our corporate headquarters, high-tech research and development facility, and multiple manufacturing locations in North America, FXI has built a culture of innovation and achievement that is recognized by customers, suppliers and peers. Our products include finished goods, sub-assemblies, services, and raw materials for OEMs, fabricators, and retailers. You will find FXI’s foam innovations inside, around, and under yourself in countless applications. Everywhere foam goes, FXI’s innovations lead the way! Won’t you join us?
Position Summary
FXI is seeking a motivated and customer-centric Sales Representative/Account Manager to join our OEM Furniture sales team. This individual will manage existing or assigned accounts through effective customer relationship management. This individual will also maintain and grow current accounts and customer relations, educate current and prospective customers on products, and generate profitable sales. In addition to account management, you will also prospect and develop new business within the OEM customer segment. This position is a great opportunity for those who desire to grow into an outside Sales Manager position and manage their own region.
Responsibilities:
- Generate sales by developing new and existing accounts
- Advise customers on products and materials that best suits their needs
- Work closely with Account Mangers to close new business opportunities
- Capture all relevant opportunities, risks, and maintain account activity in CRM
- Meet assigned targets for sales volume, revenue, profitability, and strategic objectives for assigned accounts
- Coordinate the involvement of company personnel, including technical support & services, R&D and management resources in order to meet account performance objectives and customer expectations
- Proactively assess, clarify, and validate customer needs on an ongoing basis
- Complete reports in a timely manner
- Participate in special projects to support Sales team as needed
- Maintain professional business relationships with assigned accounts
- Other duties as assigned
- Bachelor’s degree in business, marketing, engineering, etc.
- 3-5 years of experience in solution-based selling and/or B2B sales
- 1-3 years of experience focused on prospecting new accounts and developing new business opportunities
- A passion for customer success and solving customer pain points
- Ability to learn a technical product quickly and/or experience selling technical products that require extensive training
- In-depth manufacturing experience and/or engineering background is a plus
- A high level of organizational skills and the ability to work remotely and independently
- Strong customer relationship management, interpersonal and communication skills (oral and written) are essential, along with attention to detail
- Must possess proficient computer skills and be capable in the use of the Microsoft Office suite of products (Word, Excel, Outlook, and PowerPoint)
- Positive attitude and comfortable cold calling accounts
- Experience utilizing a CRM software
- Strong cross-functional team skills
- Some travel required to customers
- Background in the Polyurethane Foam a plus
- This position also requires up to 20% travel to visit customers.
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