Senior Account Sales Representative

Spectrum
San Antonio TX
9 hours ago
Spectrum
Spectrum
spectrum.net

Job Description

JOB SUMMARY
Sells products and services to customers in assigned areas/properties through door-to-door solicitation and by building relationships.

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experience

Meets established objectives relative to sales goals and increased sales volume and penetration through assigned leads and assigned property portfoli

Solicits residential customers through door-to door solictiation and by building relationships with property management and explains products and services available to same

Generates incremental revenue from existing customers by adding new/additional services or upgrades

Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved

Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions

Attends and actively contributes to sales meetings and training programs

Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting

Collect and account for funds and provide receipts according to Company policy and guidelines

REQUIRED QUALIFICATIONS

Skills/Abilities and Knowledge

Ability to read, write, speak and understand English
Knowledge of cold call sales skills, persuasion, and clear communication skills
Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
Ability to work outside for extended periods in any season and/or during inclement weather
Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
Ability to complete documentation accurately
Ability to build mutually beneficial relationships with all management at assigned properties
Ability to communicate orally and in writing in clear and straightforward manner
Ability to maintain confidentiality
Ability to deal with the public in a professional manner

Education
High School Diploma or equivalent work experience

Related Work Experience
Minimum of 1 year experience in sales or customer service

Certifications and/or Licenses
Valid driver's license with a satisfactory driving record within Company required standards

PREFERRED QUALIFICATIONS
Skills /Abilities and Knowledge
Ability to maintain high level of self-motivation
Ability to maintain favorable relations with subscribers, vendors and employees within the service area
Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
Ability to prioritize and organize effectively
Ability to use personal computer and software applications
Knowledge of cable or telecommunications services
Experience with consumer education of products and services

WORKING CONDITIONS
Office environment and / or outside environment with exposure to inclement weather
Must be able to lift 10-20 pounds for 20 – 30 feet (digital boxes, etc.)
Exposure to moderate noise levels
Must be able to work evenings and weekends
Variable hours: may include weekends, holidays, and split days off

EOE
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability

SMD300 2024-43931 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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