Job Description

A company built to serve you. It's your career, Shelter it!

Customer Account Representative

$21.03 / hour minimum starting pay

Job Level: Individual Contributor

What You Will Be Doing:

Provide service to policyholders whose insurance business has been permanently assigned to Marketing or temporarily assigned while an agency is vacant. Perform underwriting selection based upon quality of business and acceptability, accept, or deny coverage requested (bind coverage per assessed needs). Evaluate existing business and exercise judgment regarding retention and rating of business. Make recommendations and initiate course of action when consulted by company personnel and employees in field.

What We're Looking For:

Must have superior written and verbal communication and interpersonal skills
Ability to obtain and maintain an insurance agent license in each of Shelter's operating states
Ability to analyze risks, exercise judgment and make decisions with speed
Excellent time management skills and ability to handle multiple tasks effectively
Aptitude to operate both the agent operating systems and the Home Office operating systems to process changes and submit new applications
Superior computer skills
Must be able to work flexible schedules (including holidays) and work well with others
Ability to perform the essential functions of the position, with or without a reasonable accommodation

Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as: