Job Description

Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you!

Dilawri Auto Group of Companies is looking for a CIC Sales Representative.

Are you an ambitious self-starter? Do you enjoy talking to new people? Do you want to help grow the business with a streamlined process and increase efficiency? If you have the skills to face challenges head-on and want the freedom to achieve personal and professional success, this may be the role for you!

We are very excited to offer a fun and dynamic workplace at Dilawri as we launch our Client Interaction Centre for the BC Region. By creating a flexible workplace, we are able to take advantage of the independence and flexibility that comes with working from home, and the collaboration, teamwork and sense of belonging that comes from working together face-to-face. Our Work-style Program offers the best of both situations: structure and sociability with independence and flexibility.

That’s where you come in!

Essential Duties:

Support outbound and inbound phone calls for multiple stores.

Book sales appointments to maximize each sale’s department availability to sell

Follow up on sales leads ensuring customers are satisfied with their visit

Provide customers a positive experience through excellent service.

Successfully achieve daily/weekly/monthly KPI goals established by the BDC Manager

Maintain knowledge of all sales product offerings

Working in a process-driven work environment with multiple software applications.

Working with CRM Systems and updating the customer database.

Capture and update customer contact information as per establish guidelines

Respond to all email, voicemail and text messages as required

Must follow Company safety policies and practices, and immediately, report and forward any escalations/accidents to a Manager/Supervisor.

Collaborate with team members to support customer demands

Other duties assigned by BDC Manager

Advantages of the Dilawri Lifestyle:

First hand mentoring from auto industry leaders

Innovative, exciting work environment

Employee discounts on vehicle purchases and leases

Employee discounts on service and parts

Career growth opportunities

Competitive compensation

Generous benefit package

Exclusive Dilawri offers

A true Family culture

Dilawri Group of Companies is Canada’s largest automotive group with 75 + franchised dealerships representing 35 + automotive brands throughout Quebec, Ontario, Saskatchewan, Alberta, and British Columbia and Washington DC. Privately owned and operated by the Dilawri family since 1985, the company continues to expand its footprint in Canada, building on its history of excellence in the automotive industry. With more than 4,000 employees, Dilawri Group of Companies is proud to offer exceptional products and customer service in every dealership.

Dilawri Group of Companies is not only a leader in the automotive industry, it is also a leader in the communities it serves, having established The Dilawri Foundation in 2002. The Dilawri Foundation has contributed tens of millions of dollars throughout Canada supporting a variety of charitable causes.

Go to our website to see more about our company and the many reasons why you will want to work for us!

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest.

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