Job Description
International Account Executive I responsibilities and essential job functions include, but are not limited to the following:
- Timely preparation of rates and quotes for customers and overseas agents
- Coordinate the routing of import and export bookings with airline and ocean carriers
- Review and ensure alignment of shipping instructions including to clarify any deviations/conflicts in contradiction to country regulations, export compliance, rate, and routing information.
- Support the development of existing and new customers
- Collaborate and build relationships with customers, carriers, and agent representatives regarding air, ocean, import, and export products
- Prepare all necessary shipping documentation related to international bookings and process all import/export documentation to clearing agents to include: (HAWB’s, MAWB’s, AES’s, Manifest, Shipping Instructions, Haz Cargo Decl., Bill of Ladings, and Certificate of Origin, etc.)
- Dispatch pick-ups to authorized agents and drayage companies, shipping lines, airlines, trucking companies, clearing agents, warehouses, and all other parties involved in the shipment
- Track and trace shipments, researching and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors
- Act as a liaison with Custom Brokers and agents, along with Ocean and Air Terminal Operators
Qualifications, Knowledge, Skills, and Abilities:
- Previous experience in Freight Forwarding industry preferred
- Knowledge of state, federal, and international applicable laws and regulations i.e. customs, TSA, security, and all other import and export government agencies that regulate international trade
- Basic knowledge of domestic and international geography including countries, major cities
- Ability to work in a blended operations and customer development role
- Manages complex transactional or emotional customer situations promptly and professionally
- High school Diploma or GED
- Bachelor’s Degree in Business or similar field of study with emphasis in: International Business, Logistics/Supply Chain, Marketing, Psychology, Sales or Transportation a plus
- Knowledge of state, federal, and international applicable laws and regulations i.e. customs, TSA, security, and all other import and export government agencies that regulate international trade preferred
- Prior experience with CargoWise One software system a plus
R+L Global Logistics is a world-class provider of high quality domestic and international logistics and supply chain services, with a reputation for offering the highest quality freight solutions and services to our customers. We have 14 offices across the country, with locations in Atlanta, Chicago, Cincinnati, Denver, Fort Myers, Indianapolis, Kansas City, Laredo, Los Angeles, Nashville, Newark, Ocala, Orlando and San Antonio allowing our logistics team to optimize the supply chain process for our customers.
BENEFITS
Company Vacation Properties, PTO, Sick Time, Paid Holidays, 401k, Medical, Dental, Vision, Life & Disability Insurance, Pet Insurance and Group Home & Auto Insurance
R+L Global Logistics will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Global Logistics will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for an assessment or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law.
Why our employees love working at R+L Global Logistics
- Values “I love working for a company that I am proud to represent based on its morals and people”Opportunities “It’s exciting to play a part in building an organization knowing that as you succeed, more and more opportunities become available
- People “While we are a larger company, I’ve still been able to form new friendships and relationships with the people around me”
- Leadership “I love coming in each day and knowing that I my opinion matters to our leadership team
- Exciting Benefits Including Vacation Properties “I love being able to go to Fort Myers Beach for a weekend getaway
Company Vacation Properties, PTO, Sick Time, Paid Holidays, 401k, Medical, Dental, Vision, Life & Disability Insurance, Pet Insurance and Group Home & Auto Insurance
R+L Global Logistics will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Global Logistics will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for an assessment or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law.
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