IT Systems Administrator

Job Description

Position Overview

The Systems Administrator is responsible for ensuring all IT core systems, applications and end user systems run within established parameters. The Systems Administrator is required to interact with management, mentor department members and assist system users. The Systems Administrator reports directly to the IT Manager.

Key Responsibilities

• System Management: Manage and maintain company servers, networks, and systems including virtualized environments, operating systems (Linux, Windows, etc.), and cloud platforms (AWS, Azure, etc.).
• Configure, manage, and troubleshoot routers, switches, firewalls, VPNs, and other network devices to ensure seamless communication across the organization, intrusion detection systems (IDS)
• Contribute to internal and external IT Security audits and enforce security policies and conduct regular system vulnerability assessments and patch management to safeguard company data.
• Design, implement, and regularly test backup and disaster recovery plans to protect critical systems and data.
• Provide advanced troubleshooting for system issues, network disruptions, and user access problems, acting as a point of escalation for complex issues.
• Work closely with the IT team and other departments to support ongoing projects, improve existing systems, and ensure smooth day-to-day operations.
• Keep detailed records of systems, configurations, network topologies, and procedures to ensure smooth operations and compliance.

Requirements

• Proven experience as a Systems Administrator or in a similar role, with a minimum of 4-5 years of experience in IT infrastructure and systems management.
• Expertise in operating systems (Linux, Windows Server, macOS), server hardware, and virtualization platforms (VMware, Hyper-V, etc.).
• Hands-on experience with Microsoft 365 suit and MS Azure
• Strong knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN, etc.), security protocols, and firewall management.
• Solid understanding of IT security principles, including encryption, authentication, and data protection best practices.
• Strong understanding of backup and disaster recovery procedures, including both on-premises and cloud-based solutions.
• Experience with monitoring tools and performance tuning.
• Strong communication skills, both written and verbal, with the ability to collaborate with cross-functional teams.
• IT relevant certifications are a plus.

WHY YOU'LL LOVE WORKING WITH US

• Competitive Compensation: Enjoy a salary that reflects your skills and experience.
• Paid Training: Receive the training you need to excel in your role and grow your career.
• A Positive Work Culture: Join a team-oriented, friendly, and fun workplace environment.
• Career Growth Opportunities: Take advantage of clear pathways for professional advancement.

About Total Credit Recovery Limited

Total Credit Recovery (TCR) is the largest Canadian-owned debt collection agency. With over 43 years in business, we represent some of the largest banks, credit cards, cell phone providers and government institutions. Our mission is to be the model of integrity, innovation and service delivery excellence in the Canadian receivables management industry. Currently, we hold 4 offices across Canada and over 300 active employees. TCR prioritizes regulatory compliance, audit, and controls. We have full biometric security systems, and are ISO 27001 and PCI-DSS 3 certified, and are a federally registered protected B-level facility

#HP

Job Types: Full-time, Permanent

Pay: $75,000.00-$80,000.00 per year

Benefits:

• Casual dress
• Company events
• On-site parking

Schedule:

• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• North York, ON M2J 4Y7: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you legally eligible to work in Canada?
• If hired, do you consent to a background and credit check?

Experience:

• System administration: 4 years (required)

Work Location: In person

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