Sales Representative

Position: Patient Care Coordinator (Aesthetic Sales)

Location: Oakland, CA

Why LaserAway?

At LaserAway, we offer competitive pay with a base salary and uncapped commission, comprehensive health benefits including dental and vision insurance, and a 401(k) plan with company matching. You'll find numerous opportunities for professional growth and career advancement, along with generous employee discounts on our products and services. Our innovative environment features cutting-edge medical technology, and our supportive culture fosters a collaborative and uplifting office atmosphere. Join the leader in non-surgical aesthetic treatments, with over 150 locations nationwide, and be part of our fast-growing company.

Role Overview:

As a Patient Care Coordinator (Aesthetic Sales) at LaserAway, you play a crucial role in delivering exceptional customer service and driving sales of our hair removal and non-surgical cosmetic services. If you are a confident, high-integrity, customer-centric individual with a track record of sales success, we want to hear from you. You will handle consultations and generate enthusiasm for our non-invasive procedures, supported by warm leads provided by our expert marketing team.

Compensation:

Enjoy a competitive pay rate of $20.00 per hour. Additionally, this role will participate in our lucrative, uncapped commission plan. We are committed to rewarding talented sales professionals who are committed to excellence.

On average, our Patient Care Coordinators earn $35.45 per hour in their first year!

Key Responsibilities:

• Initiate sales by scheduling appointments with warm leads; conduct initial consultation; and describe LaserAway’s treatments with an excellent knowledge base.

• Close sales by building rapport with potential patients; explaining product and service capabilities; overcome objections; prepare financing contracts with lenders such as Care Credit.

• Expand sales in existing accounts by introducing new products and services.

• Create client retention by upselling additional products and services.

• Recommend new products and services by evaluating the current aesthetic treatment process.

• Manage front desk duties such as checking patients in/out while ensuring a positive and warm experience and maintaining a clean and professional clinic.

• Help clinicians in between appointments by “flipping” rooms.

• Uphold brand standards for the clinic including dress code and etiquette.

• Required to work on weekends on a weekly basis.

Minimum Qualifications:

• 2+ years sales experience required, commission base structure preferred

• Education: High School Diploma; Bachelor’s Degree is highly preferred.

• Strong interpersonal and communication skills

• Ability to multitask, stay attentive to patients, and be flexible to business needs

• Ability to work independently and as part of a team

• Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service

Candidates should exhibit a combination of the following:

• Strong Communicators: We need extroverted individuals with high emotional intelligence who actively engage with patients and build strong in-person relationships. Your empathy and proactive approach will ensure patients feel understood and valued.

• Self-Motivated Go-Getters: Our ideal candidates are self-starters with exceptional time management skills. You’ll embrace the challenge of driving sales and generating commissions daily. Resilience and the ability to overcome objections in a patient-friendly manner are key to closing transactions and achieving success.

• Team-Oriented Collaborators: We value individuals who thrive in team settings and contribute positively to our in-clinic ecosystem. Building a strong, cohesive culture is essential, and your commitment to teamwork will help us achieve our goals.

• Results-Oriented Achievers: If you’re driven by metrics and constantly seek to improve your performance KPIs, you’ll fit right in. We want top performers who are motivated by winning and are comfortable being evaluated based on objective performance metrics.

• Proud Brand Ambassadors: We’re looking for ethical and professional individuals who represent the LaserAway brand with pride and integrity. You’ll take pride in our company, embody our values, and act as an exemplary corporate citizen and brand ambassador.

Compensation and Benefits:

• Competitive base pay with uncapped commission potential.

• Comprehensive health, dental, and vision insurance.

• Robust 401(k) plan with company matching.

• Generous PTO, including holidays and vacation days.

• Substantial discounts on all LaserAway products and services.

• Numerous opportunities for career advancement and personal development.

Physical Requirements:

• Ability to stand and sit for long periods

• Operate a computer and phone system

• Engage in physical activities such as standing, sitting, walking, lifting, carrying, reaching, handling, kneeling, crouching, and bending

• Clear speech and understanding of others

Join us at LaserAway for a rewarding career in a dynamic and inclusive work environment.

This job description is not all-inclusive and may be amended at any time. LaserAway is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.