Job Description

Job Title: CDL Sales Representative
Job Category: Business Development
Location: Raleigh, NC and Greenville, NC
Travel Required: <5%
Reports to: CEO/CFO
Supervises: N/A
Salary Grade Level: Exempt

Job Description:

The CDL Sales Representative, under the general direction of the Chief Executive Officer, performs duties related to engaging with, and ultimately enrolling, students in our commercial drivers' license (CDL) program. The CDL Sales Representative position is our organization's frontline sales lead, engaging with students on a 1-on-1 basis to enroll them in a training program that will change their life. This role will be in support of the Greenville, NC TransTech branch and would require regular travel (3+ days/week) to the branch, with other days spent at TransTech Raleigh branch.

ROLE RESPONSIBILITIES:

The primary role responsibility is to work with prospective students with the goal of enrolling them in TransTech.
Interview and screen students to fill existing openings while maintaining current knowledge of transportation laws, DOT regulations, and company hiring criteria.
Inform interested students about TransTech partner(s) facilities, operations, benefits, pay, financial aid, and specialty and dedicated opportunities.
Serve as the point-of-contact for TransTech and provide quick response to student’s inquiries and questions concerning job opportunities utilizing various technology platforms.
Develop productive and cooperative working relationships with students, TransTech leadership, community and corporate partnerships, and others to invigorate growth and the partnership bond with all involved.
Engage with students on a one-on-one basis and establish rapport by seeking to understand their career goals and interests.
Responsible for ensuring that students are qualified driver candidates that will help improve driver retention and safety with any community or corporate sponsorship.
May be asked to perform other duties that align with the mission of the company and are within the provider’s scope of practice and competence.

POSITION REQUIREMENTS:

Ability to interact effectively and professionally with persons from diverse cultural, socioeconomic, educational, racial, and ethnic backgrounds.
Ability to learn and incorporate the use of technology along with successful processes to augment the student experience.
Ability to maintain an appropriate professional presence.
Communicates professionally with all TransTech employees, students, community, and corporate partnerships while modeling our company mission and values, and corporate competencies consistently.
Ability to work effectively with all involved and maintain an exemplary ethical presence and confidentiality while in contact with employees and the public.
Maintain flexibility to manage shifting priorities and take action to redirect activities appropriately, function independently, and exercise sound judgment within scope of position responsibilities.

SKILLS AND COMPETENCIES:

Sales and business development skills - the most qualified candidates will be those that are naturally curious with a drive to succeed, while thriving in an independent working environment.
Results-driven – having a strong sense of personal accountability, and a proven track record of achieving desired results. As a significant part of the compensation is commission-based, candidates that like betting on themselves will be most successful.
Empathy - a successful recruiter will identify and empathize the student seeking to enroll in TransTech and better their life.
Communication and interpersonal skills – being well versed in effectively interacting with clients to identify and process their specific requirements.
Customer Service – being able to courteously interact with students to ensure a positive and high-quality customer experience.
Computer and software skills – email, instant messaging, and other basic knowledge of available computer related software technologies such as CRM and Microsoft Office suite.
Prioritization – ability to react quickly to unforeseen situations concerning daily priorities.
Analytical – excellent analytical and attention to detail skills.
Problem-solving – having the ability to identify problematic situations with processes and systems which impact the customer experience in a negative manner and determine the appropriate corrective action(s) to take to resolve.
Organized – having proven organization and administration skills, and related orientation to ensure day-to-day smooth operations.