Business Development Representative

Responsibilities:

• Develops knowledge of Tyler products and services to gain a thorough understanding of products and services as they relate to existing clients.
• Successfully build relationships with existing clients to sell products and services.
• Proactive client outreach to determine needs and interest in purchasing additional products and services.
• Explains capabilities, answers questions, and research issues in support of selling additional products and services.
• Follows up on leads from internal employees to investigate client issues, questions, etc.
• Manages sales cycles from lead generation to close of sale.
• Travels to trade shows, user groups and/or client sites as needed.
• Assists with preparation of RFP responses.
• Meets a pre-set annual sales quota.
• Performs other duties as assigned.

Qualifications:

• Bachelor’s Degree or equivalent work experience required.
• Previous sales experience in the software industry a plus.
• Must possess a competitive drive and results-oriented approach.
• Understanding of client base and key customer differences and needs.
• Ability to communicate clearly with customers.
• Ability to maintain each assigned client’s revenue basis and assist Sales in the upsell of additional products and services across the assigned portfolio.
• Ability to follow on-boarding protocols and identify responses to those protocols.
• Excellent listening, reasoning, presentation, verbal, and written communications skills.
• Must be a self-starter in addition to a team player.
• Familiar with CRM and CSM software.