Sales & Marketing Support Team Member

Job Description

Job Title: Sales/Marketing Support Team Member
Company: Innovative Stonecraft
Location: 2401 Wheaton Ave, Saskatoon, SK S7L 5Y3
Employment Type: Full-Time

Job Summary:
We’re looking for a dynamic and detail-oriented Sales/Marketing Support Team Member to join our growing team at Innovative Stonecraft. This role is pivotal in supporting our sales team’s efforts and amplifying our brand presence through effective marketing initiatives. You’ll work closely with sales, marketing, and operations teams to streamline processes, engage with customers, and contribute to impactful marketing campaigns. You will report to the Business Development Manager.

Responsibilities:

Sales Support

• Assist the sales team in managing and tracking leads through CRM, ensuring accurate records of interactions and follow-ups.
• Provide timely responses to customer inquiries, coordinating with sales representatives to provide relevant information and samples.
• Prepare and maintain sales documentation, quotes, and sales orders.
• Manage orders from initial inquiry through to delivery, coordinating with the warehouse and logistics teams.

Marketing Support

• Support the development and scheduling of content across social media platforms, keeping our brand message consistent and engaging.
• Assist in the coordination and promotion of trade shows, open houses, and other promotional events. This may include travel to attend trade shows as an exhibitor with other sales team members.
• Create and update product catalogs, presentations, and marketing materials.
• Monitor social media engagement, report on campaign performance, and provide insights to the marketing team for future content development.

Customer Engagement

• Communicate with customers to gather feedback, testimonials, and referrals.
• Support the creation and dissemination of email marketing campaigns and newsletters.

Administrative Support

• Maintain organized records for sales and marketing activities.
• Support the preparation of reports on sales performance and marketing reach.

Qualifications:

• Strong organizational and multitasking skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite; experience with CRM software is a plus.
• Familiarity with social media platforms and content management.

Preferred Experience:

• 1-2 years of experience in a sales or marketing support role, preferably in the building materials or home improvement industry.
• Post Secondary Education in Marketing, Digital Marketing, or Business Administration.

Compensation and Benefits:

• Base Salary: $20/hour paid on a salary basis.
• Performance Bonuses: Eligible for monthly performance bonuses based on company performance and sales targets.
• Health and Wellness: Comprehensive benefits package, including medical, dental, and vision coverage. 3-month probationary period applies.
• Professional Development: Opportunities for ongoing training and professional growth within the company.
• Vacation and Paid Time Off: Generous PTO, including vacation, personal days, and paid holidays.
• Additional Perks: Employee discount on company products, team-building activities, and a collaborative work environment.

Job Types: Full-time, Permanent

Pay: From $20.00 per hour

Expected hours: 40 per week

Additional pay:

• Bonus pay
• Commission pay

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• CRM software: 1 year (required)
• Microsoft Office: 1 year (preferred)
• Marketing: 1 year (required)
• Sales: 1 year (required)

Work Location: In person

Expected start date: 2024-11-04

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