Billing Supervisor

Primo Water Corporation
Lakeland, FL 33810
30+ days ago

Job Description

Overview:
At Primo Water Corp., we believe in creating healthier lives, healthier communities, and a healthier planet-that's the One Primo Way. Our associates have created a rich and proud legacy that goes back well over 100 years. We believe investing in our associates is vital-we are empowering our teams to embrace diversity of thought, solve problems faster, and create innovative solutions that meet our customers' needs now and into the future. We are One Primo Team unified by a common purpose: Inspiring healthier lives through Water Your Way.

At Primo Water, we are committed to empowering associates to live our shared values and provide opportunities for our associates to grow and celebrate being part of a winning team. Our comprehensive benefits package empowers you to maximize your money, live a healthy life, and grow personally and professionally. We call it the Primo Life Advantage! We offer Medical, Prescription Drug, Dental, Vision, Life Insurance, Income Protection, Vacation, Holidays, and Sick Time.

We also provide support to help you continue to prepare for retirement with our 401(k) Savings Plan, employer contributions to Health Savings Accounts & the opportunity to purchase Primo Water stock at a discounted price through our Employee Stock Purchase Program.

Primo invests in the whole person so that you can build your future along with ours. We are looking for qualified candidates ready to make a splash and dive headfirst into our One Primo Team. Please visit our website https://www.careers.primowatercorp.com for more information about Primo Water North America. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.

“If you are a current associate of Primo Water, please apply via myADP”

Qualifications:
  • Bachelor's degree Business or related field
  • Previous experience in a Billing Environment
  • Advanced Excel skills
  • Experience billing multiple billing types
  • Effectively communicate both internally and externally
  • Ability to learn and manage multiple systems, portals and customer interfaces
  • Desire and ability to roll up sleeves and dig into problems and processes
  • Ability to build relationships with Sales & Operations personnel
  • Ability to collaborate across multiple business units
  • Strong analytical skills
  • Ability to identify systemic issues or process improvement opportunities from mistakes and problems
  • Oracle or SAP experience preferred
Responsibilities:
  • The Billing Supervisor will directly supervise a team of Billing Specialists. The Billing Supervisor is accountable for managing the creation and distribution of highly detailed client-specific invoices within established timelines. The individual will also be responsible for the quality of the work being completed, detecting errors in the billing process and taking the appropriate corrective action to streamline billing processes across multiple markets while safeguarding the company's income.
  • Ensures invoices are billed and distributed on time
  • Responsible for the quality of the invoices being distributed by all associates with specific auditing and review of work product from new associates
  • Responsible for training, coaching and developing billing associates
  • Manage and oversee A/R results for assigned accounts
  • Work with customer and sales team to develop and prepare customized billing that suits the customers' needs while adhering to pre-established billing options
  • Develops and prepares reports and metrics including month-end reporting
  • Utilizes metrics to improve performance
  • Implement quality billing practices and procedures
  • Maintain, update and develop billing process documentation including, but not limited to, process flows, training documents and reference guides
  • Research and identify root cause of recurring billing issues, adjustments and other related issues and institutionalize improved solutions
  • Manages and ensures compliance with all billing controls and policies
  • Assist and work cooperatively with Key Account Team and customer to solve issues and reconcile accounts
  • Special projects assigned by Management

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