Job Description
Residential Sales RepresentativeAbout Us:
Dodds Garage Doors, founded in 1958, is the leading provider of garage doors and openers across Southern Ontario. Serving more than 500,000 customers with exceptional service, Dodds has become a household name. Dodds has been awarded the Consumers Choice Award for over 22 years. Family-owned and employee-focused, Dodds prioritizes customer satisfaction, offering 24/7 repairs and preventative maintenance. With over 65 years in business, we are the region's most highly reviewed garage door company.
The Role:
We are seeking a highly self-motivated and energetic Residential Sales Representative to join our team on a full-time, permanent basis. The ideal candidate is customer-obsessed, detail-oriented, and thrives on delivering exceptional experiences. You’ll manage a sales territory, build lasting relationships with customers, and play a vital role in driving sales and enhancing customer satisfaction.
Who is the Ideal Candidate?
The ideal candidate will have a strong background in B2C field sales, with excellent communication skills and the ability to work independently in a fast-paced and results-oriented environment. A high level of expertise is expected, with a focus on swift execution and driving results while maintaining high standards. Knowledge and skill in how to successfully influence and persuade others by understanding their individual needs is essential.
This is a unique opportunity to represent a trusted brand and contribute to the growth of Dodds Garage Doors. If you are a driven, independent professional, who connects quickly with people, and has a passion for delivering exceptional results, we invite you to apply and join our team.
What you Will Do:
- Manage and grow a sales territory by building customer relationships.
- Educate customers on our garage doors and electric openers and provide a suitable solution for their needs.
- Take precise measurements and provide detailed order information.
- Prepare quotations, submit orders, and follow up with customers.
- Use company software to track leads, manage the sales pipeline, and prepare quotes.
- Identify new market opportunities and nurture relationships with potential clients.
- Become a product expert on Dodds’ offerings to confidently present solutions.
- Engage in outbound calls, emails, and social media outreach to generate leads.
- Meet and exceed sales targets consistently.
- Sales Targets: Consistently meet or exceed individual and team sales quotas by upselling, cross-selling, and expanding the customer base.
- Lead Conversion: Maintain a high conversion rate of prospects to customers, showcasing effective sales techniques.
- Client Retention: Ensure strong customer retention rates through excellent service, follow-ups, and relationship-building.
- Minimum of 3 years of experience in B2C Field sales, with a proven ability to follow up, present solutions, and close deals.
- Strong listening, communication, and multitasking skills.
- Tech-savviness and familiarity with using CRM or sales tracking software.
- Attention to detail and ability to thrive in a fast-paced environment.
- Reliable transportation and ability to commute to customer locations
- Work Hours: Five days per week (subject to change).
- Job Type: Full-time, Permanent.
- Compensation: Commission-based with a base salary during training. Total earnings potential ranges from $80,000 to $200,000 (uncapped)
- Perks and Benefits:
o On-site parking.
o Fuel allowance.
- Location: In-person position with the territory of Hamilton, Halton and Brant Regions.
- Experience Required: A minimum of 3 years in sales.
- Language Requirement: Proficiency in English.
- Lead a pivotal new role at a company with a 65+ year legacy of excellence in customer service and innovation.
- Be part of a family-owned, employee-focused culture that values growth, teamwork, and impact.
- Contribute to the future of Dodds’ residential division, building something extraordinary.
- Make a lasting difference – for your team, your clients, and your career – in a company that opens doors to opportunity every day.
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