Job Description

Job Description:

SUMMARY

Sells vehicles within the guidelines of Byrider and is accountable for correctly implementing the Byrider program with every customer.

ESSENTIAL DUTIES AND RESPONSIBILITIES in Key Result Areas include the following. Other duties as assigned.

Customer Service
 Understands how the Byrider and Car Now Acceptance Company (CNAC) Finance operations work and is able to explain it to customers in everyday terms.
 Focuses on the customer by asking questions, listening, determining their needs.
 Treats each customer with courtesy and respect.

Operations
 Sets and achieves a daily and monthly number of sales prospects, phone calls and number of appointments.
 Uses Byrider sales tools to explain the program.
 Serves customers by selling them a dependable vehicle that confirms to their expressed needs and Budget.
 Observes all CNAC guidelines on every deal.
 Understands how to market the features and benefits of each vehicle.
 Uses Byrider sales procedures to obtain maximum down payment.
 Drives inventory daily. Advises management of any mechanical or cosmetic problems noticed.

Administration
 Knows and uses CNAC document procedures.

Experience and Skills:

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
One year direct sales or customer service experience, typing or computer skills, valid driver’s license with good driving record.

Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.

Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.

Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations.

PHYSICAL DEMAND
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to sit. The employee is frequently required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch or crawl; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Benefits:

Rewards