Sales Development Representative (SDR) – Healthcare

The Sales Development Representative (SDR) will play a crucial role in our sales team, responsible for generating new business opportunities and establishing strong relationships with potential clients. This position requires a motivated and persistent individual with a passion for sales and a desire to help others succeed. The SDR will work closely with the sales and marketing teams to drive growth and achieve sales targets.

Duties and Responsibilities:

• Achieve and Exceed Sales Targets: Consistently meet and strive to surpass minimum sales performance standards and quotas, actively working towards achieving and exceeding assigned sales goals.
• Establish Trusted Advisor Relationships: Utilize trusted advisor guidelines to build and maintain successful sales relationships, employing industry-specific terminology and best practices.
• Develop and Manage a Robust Pipeline: Effectively create, manage, and maintain a strong pipeline of potential clients, ensuring steady progress towards sales objectives.
• Engage in Responsive Listening: Apply active listening skills to provide appropriate and tailored responses to customer needs. Ask probing questions to fully understand and address concerns, facilitating meaningful discovery conversations.
• Deliver Exceptional Customer Service: Demonstrate outstanding customer service by tailoring solutions to meet the unique needs of each customer, ensuring satisfaction and long-term relationships.
• Expand Product Knowledge: Quickly acquire and continuously update comprehensive knowledge of the healthcare industry and our product offerings to stay abreast of the ever-changing market.

Qualifications:

• Dynamic and Resilient: Energetic, optimistic, and persistent individual with a proven track record of succeeding in a goal-driven environment.
• Empathy and Motivation: Strong desire to help others succeed and discover their "Why."
• Team-Oriented: Collaborative team player who actively shares sales tactics and is eager to learn from others.
• CRM Experience: Proficient in using Salesforce.com or other CRM systems.
• Outbound Sales Experience: Previous experience in outbound sales or cold-calling, with a proven track record of self-sourcing opportunities.
• Tech-Savvy: Proficient with computers and quick to learn new software programs; experience prospecting with LinkedIn, Outreach, and ZoomInfo is a plus.
• Effective Communicator: Excellent phone and email presentation skills, with strong communication abilities.
• Coachability:** Responds well to feedback and is open to continuous coaching and development.

What We Offer:

• Base Pay + High-Upside Commission:** Average total compensation $74K in 2020.
• Incentives: Potential for monthly, quarterly, and annual incentives.
• Team Environment: Fun and diverse team environment.
• Flexible Work Schedule: Hybrid in-office/WFH schedule.
• Comprehensive Benefits Package: Including medical, dental, and vision insurance.
• Health Savings Account (HSA): Option to contribute pre-tax dollars.
• Generous PTO and Holiday Pay: Ample paid time off and holiday pay.
• Retirement Plan: 401(k) retirement plan with company match.
• Professional Development Opportunities: Continuous learning and growth opportunities.
• Impactful Work: Opportunity to make a significant impact in the healthcare industry.

About AAPC:

AAPC (www.aapc.com) is the world’s largest and fastest-growing training, certification, and solutions association in healthcare.

AAPC Values:

DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability.

HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self.

TRANSPARENT| Integrity-centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable, valuing the trust placed in them by others.

SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity.

INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly.