Inside Sales Representative

WHO ARE WE?

Divine Flooring offers a high energy and fun working environment that fosters teamwork and personal and professional growth.

What’s it like to work at Divine Flooring? Walk through the front door and you’ll know right away, you’ll feel the excitement. We are a young and progressive company that puts the right teams on the field with the right projects and gives them the playbook to score touchdowns… again and again. For us, it’s all about teamwork. We appreciate what each player has to offer, and provide the coaching needed to bring out the best in each individual. Through regular team huddles, we work out the plays that will get us across the end zone every time, building our brand’s success.

Position Summary

Collaborating with the Sales Manager and the Outside Sales team, you will be a vital part of the Divine team. You will wear many hats, never have a boring day, and flex your creative muscles. Customers will demand the most from you and you will absolutely deliver. You will have room to grow with the team and they will always support you in your journey with Divine towards an outside sales position when you are ready.

What You’ll Do

• Serve as the first point of contact for retail clients in our showroom, by educating on products and pricing.
• Conduct selections appointments with homebuilder clients.
• Provide a high level of service in managing assigned builder accounts.
• Demonstrate proficient knowledge of Divine product offerings and pricing.

• Cover shifts in the Calgary showroom as scheduled and assist with daily showroom operations.
• Lead with service in resolving customer challenges and ensure every customer leaves happy.
• Build and foster a network of referrals to create new sales opportunities.
• Support the Outside Sales team, when necessary.

Who You Are:

• Creative and courageous, with the ability to manage in an environment of change and ambiguity to help us take bold, strategic moves in this rapidly evolving distribution environment.
• Passionate about customer service and sales. You know you want to have a career in outside sales.
• You’re a multi-tasker, with excellent organizational skills and the ability to manage multiple projects, solve problems, keep accurate records, and possess strong attention to detail.
• You enjoy working in a team environment and cross functionally with various departments, with the ability to collaborate with team members to create positive experiences.
• Ability to communicate effectively, both written and verbally.
• You exude exceptional communication skills with the confidence and passion to share knowledge.
• Creative thinker who is observant to seeks new opportunities and are perceptive to abstract ideas.
• You are a goal-driven individual who is able to adjust and prioritize accordingly to adapt to business demands and requirements.
• Demonstrates behaviors of transparency, accountability, agility, and learning from others that support your success.

What You’ve Done:

• Completed a diploma or degree in Business Administration or Interior Design.
• Equivalent industry training, certifications or related business experience, considered an asset.
• High proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Teams), as well as CAD, Canva, Drop Box and Monday.com

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunities for career growth and advancement within the company.
• Comprehensive benefits package, including health insurance.
• Join a dynamic team dedicated to excellence in the flooring industry.