Job Description

ResinForce Products, a subsidiary of Professional Supply Group

Job Summary: Sales and Product Technical Support Representative - Buffalo, NY

Professional Supply Group is a Rochester, NY based national distributor of equipment, supplies, chemicals, and technical support for service contractors in the following fields; cleaning and restoration, pressure washing, concrete surface profiling, concrete polishing, and industrial epoxy floor systems. Conducting sales and service via brick and mortar stores, e-commerce website, social media, email blasts, phone orders, and Amazon, we take pride in providing the best quality service, education of our customers, product knowledge, and custom tech support through first-hand experience.

This role will focus on selling Tools, Supplies, & Equipment to Contractors performing services in Concrete Prep & Polishing, Industrial Epoxy Floors, Concrete Sealers & Stains, and other decorative concrete products.

Regular Business Hours:

Mon - Fri; 8:00am-4:30pm

Job Description

Ready to jumpstart a new career in sales with a rapid growing national Distributer? Do you have a passion for educating customers on “the best tool or product for the job?” Do you have a proven track record of cold-calling and relationship building? The inside sales representative is responsible for creating and establishing lasting business relationships with both new and existing customers discovered through customer prospect lists, social media, local/regional/national segments, and more. The Inside Sales Rep will utilize our specialized CRM to maintain existing customer relationships, prospect new customer leads, qualify new customer leads, educate all leads on products/services we offer, as well as the benefits and value we provide.

Responsibilities

Utilize our existing database of thousands of leads and customers to build and sustain sales.
Use resources provided to acquire new leads and customers
Stay in touch with existing customers / leads within assigned territories.
Use our CRM Customer Relationship Management Software to manage all clients, leads, quotes, sales, and follow-up initiatives.
Discover and reach out to new prospective leads, follow up with existing assigned customers, respond to sales inquiries.
Generate consistent growth sales trends through effective lead management utilizing a supportive partnership approach to consult customers in a fair and ethical manner.
Use customer feedback to assist with Clean Pro Supply buying decisions
Proactively learn about new products and services, inquire about desired products and services from clients.
Communicate effectively with all in-house team members. Be creative. Provide insight for daily operation and strategy. Be receptive to feedback and instruction.
Attend and/or plan training workshops, expos, and other industry trade shows.

Requirements

Strong Technical Skills and Knowledge
Proactive Sales Building and Relationship Building Skills
Strong verbal and written communication skills
Positive and Energetic
1-3 Years Experience as inside sales rep or field experience (Preferred)

Benefits

Competitive base pay + commission rates + performance bonus
Paid Vacation, Paid Sick Time, 401k w/ Company Match, Medical Insurance Options, & more.
Weekly Pay with Direct Deposit
Company Events and Trade Shows
Office / Showroom / Warehouse Setting
Mon - Fri Schedule

Position Type