Epicor Developer/Business Analyst

Do you thrive in a growing, fast paced, entrepreneurial environment? Do you aspire to work with a highly motivated workforce that develops and markets revolutionary industrial maintenance solutions for commercial HVAC, facility management, manufacturing, power generation, maritime and other industrial applications to global companies? Are you interested in working with industry experts to expand your knowledge base and skills? If so, we want you to join our talented team at Goodway Technologies (www.goodway.com) as an Epicor Developer/Business Analyst.

Goodway Technologies innovative products have been used by facilities and plant maintenance personnel worldwide for the maintenance of HVAC systems, plant machinery, hazardous material cleanup and other industrial maintenance needs. With a dynamic, results-oriented work culture and excellent opportunities for professional growth, we value intelligence, resourcefulness, team work, work ethic and a results-driven attitude. In the role of the Epicor Developer/Business Analyst you will perform the following:

This role will focus on the customization, enhancement, and optimization of our Epicor Kinetic ERP system. The ideal candidate will have hands-on experience working with Epicor Kinetic (and previous versions of Epicor) and will play a critical role in supporting the company's operational goals through ERP development and system enhancements. The role will require close collaboration with cross-functional business teams and IT staff to ensure the Epicor system aligns with business processes and drives efficiency across the organization.

Key Responsibilities:

ERP Customization & Development:

• Design, develop, and implement custom modules, screens, reports, and business processes in Epicor Kinetic to meet business needs.
• Use Epicor’s customization tools such as BPMs (Business Process Management), BAQs (Business Activity Queries), and SSRS to create tailored solutions.
• Develop and enhance dashboards, reports, and data visualizations to provide real-time, actionable insights for business users.
• Customize and extend Epicor forms and workflows using Epicor Application Studio and Low-Code/No-Code tools.

Integration & Data Management:

• Create and maintain integrations between Epicor Kinetic and other enterprise systems (e.g., CRM, e-commerce platforms, third-party applications) using REST APIs, Epicor Service Connect, and external tools.
• Perform data migration from legacy systems to Epicor Kinetic using Epicor DMT (Data Management Tool) and other data transformation methods.
• Ensure data integrity and system stability by managing system upgrades, patches, and improvements.

ERP Implementation & Support:

• Collaborate with business stakeholders to gather requirements, translate them into technical specifications, and develop solutions that enhance system functionality.
• Participate in new Epicor module implementations, configurations, and system updates.
• Troubleshoot and resolve technical issues, providing ongoing technical support for end-users and system administrators.
• Assist with system testing, quality assurance, and user acceptance testing (UAT) to ensure that solutions meet business requirements and performance standards.

System Optimization:

• Continuously evaluate the performance of the Epicor Kinetic system and identify opportunities for process improvements, system optimization, and automation.
• Implement performance tuning, database query optimization, and efficient design strategies to improve ERP system speed and responsiveness.

Documentation & Training:

• Maintain clear and detailed documentation for customizations, integrations, workflows, and system configurations.
• Provide technical guidance and training to users and IT teams on system usage, best practices, and troubleshooting.

Required Qualifications:

Technical Skills:

• 3+ years of experience in Epicor Kinetic and earlier Epicor versions (e.g., ERP 10).
• Proficiency in Epicor customization tools, including BPMs, BAQs, SSRS, Application Studio, and Low-Code/No-Code development.
• Strong skills in C#, .NET, SQL, T-SQL, and REST APIs.
• Experience with Service Connect, Epicor’s API framework, and system integration tools.
• Familiarity with Crystal Reports and SSRS for report development.

ERP Knowledge:

• Experience with Epicor modules such as Finance, Manufacturing, Supply Chain, Inventory, and Sales.
• Familiarity with MRP (Material Requirements Planning) and Lean Manufacturing principles is a plus.
• Understanding of multi-site and multi-company setups within Epicor.

Problem-Solving & Analytical Skills:

• Strong analytical abilities to troubleshoot complex technical issues and provide efficient solutions.
• Ability to translate business needs into technical solutions, aligning system functionality with operational goals.

Communication Skills:

• Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Strong collaboration skills, working effectively with cross-functional teams (e.g., IT, operations, finance, manufacturing).

Preferred Qualifications:

• Epicor Certifications in Epicor Kinetic (preferred, but not required).
• Experience with cloud-based Epicor deployments or SaaS environments.
• Familiarity with Agile or Scrum development methodologies.
• Prior experience in manufacturing, distribution, or related industries.

Key Competencies:

• Self-starter: Ability to take initiative and work independently, managing multiple projects simultaneously.
• Attention to detail: High level of precision and attention to detail in development, testing, and troubleshooting.
• Adaptability: Flexibility in responding to changing business needs and working with evolving ERP technologies.
• Customer-centric mindset: Understanding the importance of user experience and system usability in delivering ERP solutions.

Benefits:

Goodway Technologies offers excellent benefits to full-time eligible employees including paid holidays, paid time off, paid sick leave, health, dental and vision insurance, long-term disability, life insurance, and 401 K plan. Employees stay updated through company meetings, and we enjoy our vibrant culture through team building and social events held throughout the year.

If you're a smart, experienced, team-oriented individual with a background in managing and manipulating large amounts of data, who seeks a challenge in an entrepreneurial environment, then apply to our Business Analyst position today and take advantage of this fantastic opportunity to work with a leader in the industry.

Goodway Technology Corporation is an Equal Opportunity Employer.