Job Description
MSC Cruises, the world's third largest cruise line brand is expanding its Field Sales team. This role will be responsible for building strong relationships and improving KPIs with Travel Partners in the Pacific Northwest through virtual and in-person sales calls and meetings. Strong communication and presentation skills required. Ability to manage multiple projects and commitments, organizing efficiently, managing time effectively, and adapting to complex and\/or shifting priorities.Bachelor’s Degree or equivalent combination of education and\/or relevant sales experience;
Minimum 5 years field-based sales experience and contract negotiations in excess of $150,000.
Minimum 3 years experience managing relationships with travel partners for a cruise line or other travel business
Experience in negotiating and creating marketing plans required;
Basic knowledge of Customer Relationship Management software.
Experienced with Microsoft Outlook, Word, Excel and PowerPoint;
Ability to build personal credibility by way of solid product knowledge, procedures, consistent follow-through and problem
solving skills; and execute agreements using superior negotiation and presentation skills.
Ability to prepare and analyze Cost of Sale results.
Business acumen – maintain knowledge of market and competitive trends.
Effective time management skills to work independently.
Mines assigned Major Territory for new business streams on a regular basis. Research and continually source for new
revenue opportunities and methods within the territory to achieve sales goals. #LI-LC1
Builds and establishes a new Travel Agency business. Retain and manage business relationships for each travel agency
and develop a personalized approach to help maximize agencies’ profits. Generate ideas and strategies to actively
participate in travel agency growth.
Plans, creates, and implements an annual territory sales plan to achieve and maximize territory sales objectives as well
as ensure the achievement of assigned goals. Reviews sales plan, accounts, promotional efforts, and ROI monthly to
determine success track, making adjustments to plan, when\/where necessary.
Develops a plan to remain accessible to travel partners and maintain open communication channels. Making a minimum
of 25 in-person Sales Calls a week.
Manages budget within guidelines to include travel, Co-Op, and all other expenses. Review spending at the end of each
month.
Supports National Accounts marketing programs, promotions and events.
Analyzes sales data to present monthly, and quarterly business reviews with accounts and make recommendations.
Conducts Seminars, Familiarization Cruises, Cruise events, Trade and Consumer shows, as needed; therefore must have
a reliable form of transportation, and must be able to travel as required. Requires travel of approximately 90%.
Remains current on corporate information, policies, procedures, sales and marketing programs, corporate
communications and related materials.
Performs other job-related functions as assignedVISA REQUIREMENTS (if any)
US passport or green card Part of the MSC Group, MSC Cruises is the market leader in the Mediterranean, South Africa and South America, and sails year-round in the Mediterranean and the Caribbean. Its seasonal itineraries cover northern Europe, the Atlantic Ocean, South America, southern Africa, and the Persian/Arabian Gulf. MSC Cruises was born in the Mediterranean, and draws inspiration from this heritage to create a unique experience for holidaymakers worldwide. As a result of a euro 6.5 billions investment programme launched in 2003, MSC Cruises' fleet comprises 13 state-of-the-art cruise ships belonging to four different classes: Lirica, Musica, Fantasia and Meraviglia. The fleet's average age is 7 years, the youngest in the industry. In 2014, MSC Cruises launched a euro 9 billion, 10 year investment plan to support the second phase of its growth through the order of up to 11 next generation mega cruise ships. As a result, MSC Cruises' fleet will double by 2026, while the passenger capacity will triple to reach five million passengers per year. MSC Cruises is the first cruise company to develop an investment plan of this length and magnitude. MSC Cruises feels a deep responsibility for the environments in which it operates, and was the first company ever to earn the Bureau Veritas "7 Golden Pearls" for superior management and environmental stewardship. In 2009, MSC Cruises began an enduring partnership with UNICEF to support various programmes assisting children worldwide.
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