Inside Sales Representative

Job Description

About Us:
LYNX Emissions is a rapidly growing business, specializing in providing reliable products and services to keep engines running smoothly and efficiently. From top-brand aftertreatment filters and injectors to expert maintenance services, we ensure your machinery performs at its best. Currently with 14 locations across Canada and the United States, we are committed to excellence and customer satisfaction.

At LYNX Emissions, we embrace traditional family values, teamwork, a positive attitude, and personal grow

Job Overview:
We are expanding our sales team and looking for a results driven Inside Sales Representative to be at the forefront of revenue growth. This role involves proactive engagement with customers, managing sales processes, supporting field sales teams, and ensuring a seamless experience for clients. If you're someone who enjoys building relationships, thrives in a fast-paced environment, and is passionate about closing deals, this role is for you.

Key Duties and Responsibilities:

New Product Sales & Quoting:

• New Product Sales: Make outbound calls to pursue new accounts and engage potential customers.
• Quoting: Generate and deliver prompt, accurate customer quotes, aiming for a high conversion rate.
• Quote Follow-Up & Closing: Conduct timely follow-ups to ensure quotes are closed efficiently.
• Decoding & Product Sourcing: Assist in product decoding and sourcing as required to meet customer needs.

Sales Support for Field Sales:

• Route Maps & Appointment Setting: Coordinate routes and schedules for Field Specialists, ensuring efficient operations.
• Miscellaneous Client Requests & Issue Resolution: Handle client requests and troubleshoot issues, ensuring client satisfaction.
• Support Field Sales: Provide Field Specialists with necessary information and facilitate customer connections.

Proactive Business Development (Phone Sales):

• Campaign Follow-Up: Engage with prospects from sales campaigns, ensuring consistent communication.
• Prospecting & Qualifying: Identify and qualify potential leads to build a strong sales pipeline.
• Ongoing Follow-Up: Maintain regular contact with geographically distant clients to nurture relationships and close deals where face-to-face meetings are not possible.

Required Experience and Skills:

• Proven experience in a sales or sales support role, preferably in a business-to-business environment.
• Strong customer focus and excellent relationship-building skills.
• Exceptional negotiation abilities and a results-driven mindset.
• Ability to work well under pressure, meet tight deadlines, and manage multiple priorities.
• Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.
• Strong organizational skills and the ability to prioritize tasks effectively.
• Self-motivated and able to work independently with minimal supervision.

Job Types: Full-time, Permanent

Pay: From $70,000.00 per year

Additional pay:

• Bonus pay

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Headingley, MB R4H 0A9: reliably commute or plan to relocate before starting work (required)

Experience:

• B2B sales: 2 years (preferred)
• Inside sales: 2 years (preferred)
• CRM software: 1 year (preferred)

Work Location: In person

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