Data Entry/Customer Service Representative

Job Description

KLUS Company’s underlying idea is to create high quality, modular component systems to integrate flexible LED circuits into everyday living space in order to meet the high expectations and needs of our customers by forever developing new designs and evolving our component systems.

As a worldwide supplier of these component systems, KLUS has quickly become a leader in the extrusion technology and is being requested on many building projects throughout the world.

Job duties:

The Customer Account Representative will process incoming orders from customers and internal employees. This position will be responsible for all aspects of the order entry process, from entering orders to tracking completion.

• Strong mathematical skills to help collect, measure, organize and analyze company data
• Proficiency in statistics and statistical packages like Excel, SPSS, SAS to be used for data set analyzing
• Knowledge of how to create and apply the most accurate algorithms to datasets in order to find solutions
• Problem-solving skills
• Detailed -oriented with attention to accuracy
• Adept at queries, writing reports, and making presentations
• Great Team-working skills
• Verbal and Written communication skills
• Proven working experience in data analysis
• Responsible for purchase order (PO) entry/updates generated by customers
• Verify customer and order information for correctness, checking it against customers P.O.’s and information recorded in SAP.
• Check inventory records to determine availability of requested products
• Receive and respond to customers on their order status by phone and or email
• Manages queries and inquiries generated by customers
• Provides pre-sales and post sales operational support

Skills/Qualifications

Strong attention to detail with ability to multi-task

Strong analytical skills and ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.

Ability to work independently and as part of a team

Excellent interpersonal, oral, and written communication skills

Experience writing and delivering communications to other departments

Job Type: Full-time

Pay: From $1.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Vero Beach, FL 32962: Relocate before starting work (Required)

Work Location: In person

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