Job Description

What we do:

Welcome to the world of FT Consultants, where we're shaking up the POS selection process for small to mid sized businesses with flair! Forget the old way of POS selection and consulting—you're stepping into a realm of innovation and excitement. Picture this: businesses thriving with our cutting-edge POS solutions, all while saving money and looking cool doing it.

What you'll be doing:

As a Customer Success Manager at FT Consultants, you're not just joining a team—you're becoming part of the adventure! Get ready to dive into:

Tag-teaming with our Customer Success and Technical Support crews to exceed service expectations, from speedy deployments to solving tricky tech puzzles.
Being the superhero bridge between our Tech Support pros and Customer Success champions, ensuring our clients get the VIP treatment.
Diving into the data with our People team, turning numbers into insights, feedback, and fuel for team success.
Unleashing your creativity to bring new tech and processes to the table, making our customers' experiences unforgettable.
Jamming with our Training team to whip up training programs that are as engaging as they are effective.

What you'll receive in return:

Base Salary will be between $60K and $100K depending on past experience and proven track record of managing team members both in person and in a call center type environment.
Potential Bonus Opportunities tied to rocking our goals and making magic happen.
Full Benefits Package post-Probationary Period (Medical, Dental, Vision, Short Term Disability)—because your health is part of the adventure too.
Office with views that'll make you do a double-take.
Company Culture that's not just about work—it's about having fun, making friends, and making a difference.
Growth Opportunities to level up your skills and join us on the journey to world domination.

Ready to join the fun? Apply now and let's kickstart the adventure at FT Consultants!

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

Benefits: