Job Description

Job title: Shipping & Receiving Clerk

Department: NI Americas

Location: North America/Houston office

Supervisor: Manager Sales Operations

FLSA: Non-Exempt

About Network Innovations:

Keeping people connected anywhere on the planet is more than just our expertise – it’s our mission. Network Innovations is a technology and systems integrator that provides secure and seamless global communications solutions. Our customers conduct some of the most important work on the planet, whether it’s helping a remote island rise again after a hurricane, defending a country's borders, preventing a catastrophic power grid failure… you get the deal. What this means for our team is that we come to work each day knowing that it matters. We’re forward thinkers and problem solvers who thrive on challenges. Determination, integrity, humility, and respect are at our core. If you’re looking to grow with an organization that values collaboration, diversity, and learning, you’re in the right place.

Job purpose:

Reporting to the Manager of Sales Operations, the Shipping & Receiving Clerk is responsible for preparing outgoing shipments and receiving incoming shipments. Their duties include organizing inventory for easy retrieval as new orders come in, reviewing incoming and outgoing shipment schedules to maintain productive operations and documenting damages to inventory.

Duties and responsibilities:

Promptly unloads trucks and deliveries, operating a forklift or pallet jack as needed
Inspects and verifies incoming goods against BOL or other documents, records shortages and rejects damaged goods
Contact transport companies and suppliers to expedite, trace or return merchandise that does not conform to specifications or purchase orders
Receive, label and stock inbound inventory items on designated shelves in warehouse
Locates, pulls and packages requested supplies, equipment, and other materials to accurately fill orders
Weigh packages to determine appropriate courier and print labels
Follow all safety policies and procedures
Ensure area is always kept clean and organized to avoid safety issues
Sweep warehouse and dispose of warehouse trash daily
Ensure that we are providing customers with a quality product and limiting the amount of product damage that is within their control, through process improvements and accountability
Facilitate the shipping of products from one destination to another by arranging transportation and orchestrating deliveries to meet customer demand with little to no delay
Assembles containers and crates, packs goods to be shipped and prepares identifying information and shipping instructions
Determines method of shipment and prepares BOL, commercial invoices, and other shipping documents
Follow import / export guidelines and regulations for all international shipments
Maintains internal record-keeping systems, high volume of data entry into ERP system
Communicate with sales reps via ticketing system, providing updates on orders in a timely manner
Support the sales team with quote generations, RFQ response, and project coordination activities as it relates to freight cost, transit time and stock count
Perform other duties as assigned by direct management or team lead

Qualifications:

3-5 years of related logistics operations and order processing experience
High school diploma/GED required
Must have FedEx shipping experience, DHL & UPS a plus
Experience in international shipping
Proficiency in logistics software
Working knowledge of legal regulations and ISO requirements
Understanding of quality management principles
Strong written and verbal communication skills
Willingness to embrace change, and strive for personal development and advancement
Strong understanding of the Microsoft Office product suite
Arrive and Leave office at scheduled time
A willingness to embrace and live the core values of Network Innovations

Working conditions:

This position operates in a professional office and warehouse environment during normal business hours. There may be times when the employee is required to work outside of normal business hours. Varies from a climate-controlled office setting to work outdoors in temperatures ranging from mild to moderate.

Physical Requirements:

Frequent sitting, standing, walking, pushing, pulling, stooping, kneeling, crouching, reaching, handling, and repetitive fine motor activities. Hearing and speech to communicate in person, via video conference and computers, or over the telephone. Mobility to work in a typical office setting and use standard office equipment. Stamina to remain seated and to maintain concentration for an extended period. Vision: Frequent near acuity, occasional far acuity, and color vision. Vision to read printed materials and online, and other monitoring devices. Strength: Medium/Heavy – Exert force 50+ lbs., occasionally; 25-50 lbs., frequently; or 10-20 lbs., constantly.

Disclaimer Statement: This job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to a position. An employee may be required to perform other related duties not listed above provided that such duties are characteristic of that classification.

Job Type: Full-time

Benefits: