SPECIALTY MOBILE HEALTHCARE SALES SUPPORT

Are you an impatient person but reasonably proactive once you are an expert in a subject matter? Are you driven to be accurate and will correct others on “how it should be” if they are remotely off in their comments? When given new areas to research, do you become restless in the pursuit of factual information? Are you so skeptical that you have to be shown the resource to find it believable? Do others become frustrated with you because of your “prove it” mindset? Is your communication style more informative and factual than social? Do you have a fear of failing or being wrong? Is it easier to be safe than sorry for you? Do you like being the resident expert in matters that you are very familiar with? Do you feel like you would rather just do things yourself because no one can do it better than you?

If this sounds like you, then we need to talk…

Frazer, a leading builder of emergency medical vehicles, is currently seeking a Specialty Mobile Healthcare Sales Support to join our team. The Specialty Mobile Healthcare Sales Support at Frazer reports to the VP of Business Development, and is responsible for driving project coordination and operational support within our Specialty Mobile Healthcare division. This role supports the VP of Business Development and the CEO, ensuring that new business initiatives, customer projects, and sales efforts are progressing smoothly and staying on track. The ideal candidate will have strong organizational skills, an ability to manage multiple projects, and experience in technical sales, administration, and project management.

What Does a Week in the Life of the Specialty Mobile Healthcare Sales Support Look Like?

• Project Coordination and Support
  • Oversees end-to-end project management of specialty mobile units, such as Mobile Stroke Units, Clinics, Critical Care Units and Training Units, by managing timelines, coordinating resources, and ensuring alignment with client specifications.
  • Conducts final inspections and participates in in-service delivery walk-arounds with customers to ensure satisfaction and address any last-minute needs when units are ready for pickup.
  • Supports the VP of Business Development and CEO by tracking project milestones, providing regular updates, and addressing any issues that could impact progress.
• Administrative and Sales Operations Support
  • Coordinates requirements for new business deals, assisting in developing and negotiating contracts in alignment with business objectives.
  • Maintains accurate and up-to-date records in Frazer’s CRM system, including information on sales opportunities, interactions, estimates, order forecasts, and customer orders.
  • Supports the CEO and VP with customer inquiries, providing technical specifications, quotes, and product information as needed.
• Customer and Relationship Support
  • Assists the VP of Business Development and CEO in identifying and nurturing client relationships by supporting client interactions and maintaining consistent follow-up on project and sales inquiries.
  • Responds to customer inquiries through phone, email, in person, or mail, providing technical specifications, pricing, quotes, and other relevant information.
  • Represents Frazer at customer visits, trade shows, and events to build relationships and ensure customer needs are understood and met.
• Sales Cycle and Bid Management
  • Assists in managing the full sales cycle, from initial customer engagement to closing and cash receipt, with a focus on maintaining project timelines and meeting client expectations.
  • Accurately configures, prices, and quotes complex products, including Mobile Stroke Units, Clinics, and other specialty equipment, ensuring consistency with customer requirements and internal pricing standards.
  • Supports bid and RFP responses, coordinating submissions of product offerings and pricing.
• Process Improvement and Alignment with Core Values
  • Identifies opportunities to enhance productivity by implementing changes to improve project and process efficiency.
  • Actively embodies Frazer Core Values while interacting with internal teams, vendors, and customers.

Required Education and Experience:

• Proven track record in technical sales or a similar field, with the ability to understand and communicate technical details effectively.
• Demonstrated experience as an administrative assistant or similar role, with strong organizational and multitasking skills.
• Experience managing projects, with knowledge of project management methodologies, tools, and best practices.
• Excellent communication and interpersonal skills, with the ability to engage with clients and work collaboratively across departments.
• 3+ years of experience in technical sales, ideally in a healthcare or mobile solutions environment.
• High School Diploma or GED.
• Ability to pass a background and motor vehicle record check.
• Non-CDL DOT certified or ability to obtain certification after hire.
• Reliable transportation and valid vehicle insurance.
• Completion and clearance of all pre-employment screening.

Preferred Education and Experience:

• College degree preferred.
• Experience with project management software.
• Background in selling to municipal governments and/or the healthcare industry.
• Proficiency in using CRM systems for tracking and managing customer interactions.

What's it like to be a part of the Frazer Family?

Frazer is a fast-paced company that is creating some of the most innovative vehicles in the world. You'll find a unique team of individuals who continue to push the boundaries of what is possible in the Healthcare and EMS space. A diverse team, a great culture, and a positive work environment are just some of the things that make working at Frazer so rewarding.

What Kind of Employees Thrive at Frazer?

Frazer is a company with a diverse group of employees from all over the world. Frazer welcomes employees with all types of backgrounds, cultural and socio-economic backgrounds. If you are hard working, honest and drug-free, you will love working at Frazer.

Safety & Drug Policy

Employee health and safety is a priority here at Frazer. We're committed to providing a safe, secure and productive environment for our Frazer family.

To help with this, we perform thorough background checks during the hiring process for all candidates. Convictions will not disqualify you from employment at Frazer, but failure to tell us about it up front will. Also, Frazer has a zero tolerance drug use policy and you must pass a pre-employment drug screen. If you can’t pass it, we’re not the place for you.

A True Culture

Frazer is a company that relies on its core values and the drive of its people. With a focus on longevity and employee success, Frazer welcomes its employees to push the envelope and drive improvement across all aspects of the company. At Frazer, you can unleash your potential!

Employee Driven Benefits

At Frazer, we take pride in listening to what our employees want in benefits. We've come up with a unique set of employee benefits and designed them around our culture.

• Weekly paycheck, so you can shop every Friday!
• Health Care Insurance
• Dental Benefit options
• 401k plan with a company match!
• Disability Insurance
• Paid Time Off that begins accruing your first day of employment
• Eight paid company holidays and ability to take time off during company shut down from Christmas to New Year’s Day!
• Self-serve micromarket on site for lunch and snack choices
• Flexible Work Schedules
• Professional development and skills training
• Free Life Skills Training such as financial wellness classes

How Performance is Evaluated

Communication and collaboration are key at Frazer and we encourage an environment filled with positive feedback and constructive criticism, to unleash your potential for real professional growth! We use things like self-evaluations, group reviews, and quarterly check-ins to help define a clear path to success. You will also have an opportunity to give feedback to peers to help them to grow in their roles as well.

Software Knowledge

Also, here are a few software packages that the Specialty Mobile Healthcare Sales Support would eventually need to be versed in. Don’t worry . . . we expect some on-the-job training.

• Google G-Suite (Gmail, Documents, Drive, Spreadsheets, etc.)
• UKG (HRIS)

Oh, and $alary

Of course, we didn't forget salary… Frazer offers competitive pay and this role will start with a salary between $70,000.00 - $90,000.00 annually depending on education, certifications, and experience.

Work Schedule

The Specialty Mobile Healthcare Sales Support will work Monday - Thursday 7:00 AM - 4:30 PM, Friday 7:00 AM - 11:00 AM. Late afternoon/evening/weekend hours may be required as needed. Work schedules may change to accommodate production needs.

Application Process

If this sounds like a great opportunity to you, visit our website to complete the following steps:

• Online application
• Resume and optional cover letter
• Culture Index Survey - as part of our process, please take this short survey (5-12 minutes to complete) on a computer, tablet, or laptop NOT a smart phone. It does not always function properly on smart phones and is difficult to see. Also, please take the survey in your native/first language (there are multiple choices besides English in the drop down menu if needed).

Culture Index Survey Link

Thanks again for your interest in Frazer. Should your skills and qualifications meet those of the position, we will contact you further. Please check your email for further application status updates.

We look forward to hearing from you!