BILLING OFFICE SENIOR ACCOUNT REPRESENTATIVE - LONG TERM CARE

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We are currently seeking a:

LTC Billing Office Senior Account Representative

Full Time, Days

Onsite in Whiteville, NC

JOB SUMMARY:

• Answer all incoming calls as related to assigned facility accounts
• Maintain Census Accurately on a daily basis, following appropriate procedures.
• Assist other staff member with filing of all claims in a timely manner and maintain a working caseload.
• Know how to post all payers Remittance Advices
• Make sure do all adjustments and follow-ups on monthly basis
  • Know/understand how the different bank accounts and cash reconciliation relate to AR
  • Post all Part A Crossover Payments and assist other team members.
  • Post all Part B Crossover Payments and assist other team members.
  • Reviewing the Medicare Bad debt write offs for accuracy. Follow up on any unpaid claims in a timely manner and assist AR Manager with collection percentage’s, Ability error report, and write offs.
  • Collecting, Reviewing and ensuring the submission of Medicare and Medicaid Credit Balance Reports.
• Prepare all Facility Statements to mail on a monthly basis and ensure accuracy.
• Do not mail zero balance statements (unless requested by facility)
• Do not mail credit balance statements unless they are current resident and the credit balance is valid and will be applied to any current charges they are accruing.
• Keep aged analysis clean making adjustments as necessary and assist AR Manager to review all facility aging reports. (i.e. If there is a debit and credit equaling the same amount adjust the balances out to zero out account)
• Review collection notes in system for accuracy, explanation and timeliness.
• Run and balance all month end reports, assisting AR Manager with ADSO SS,
• Maintain files of all outstanding claims and document proper follow up, no less than monthly and collection efforts on each account by use of the Departmental Notes.
• Bill and assist in billing of all Private, Insurance, Hospice, VA, Medicare and Medicaid claims accurately and on a timely basis in order for claims to be paid as quickly as possible to maintain low ADSO levels for each facility.
• Resolve accounts quickly so that a minimum number of accounts roll over into the 120-day bucket. Be able to explain why the accounts roll over and follow up process.
• Review and assist AR Manager so that accounts do not roll into the 180-day bucket.
• Follow end of month posting and closing procedures as well as overseeing the process within the office.
• Any other duties as assigned by AR Manager and/ or Director of Accounts Receivables.
• Learn system (PCC, Ability, and US PAY etc.) set up functions as back up if necessary.
• Ensure policy manuals are written and up to date as well as other training documents.
• Assist with electronic records set up and accuracy.

JOB REQUIREMENTS:

• Must be a high school graduate or equivalent.
• Must have basic accounting abilities and ability to work with large numbers.
• Must be able to maintain Accounts Receivable ADSOs at appropriate goals
• Must be able to be cheerful and represent a positive, professional first impression at all times.

Visit www.libertycareers.com for more information.
Background checks/drug-free workplace.
EOE.