Job Description

Company Description

Superior provides profit-driven solutions, personalized services and first-rate foodservice equipment and supply products to help achieve an unrivaled guest experience. Built by over 40 years of experience, we offer innovative and cost saving ideas that bring your culinary vision to life. Superior Equipment participates in every aspect of the restaurant supply, hospitality, and beverage industries. From designing commercial kitchens to delivering barware supplies, from installing food service equipment to staging the perfect tabletop - with our full spectrum of services and products - we bring inspiration to the table.

Role Description

At Superior Equipment, our customers come first. As an Inside Sales Representative, you will cultivate relationships, develop new business, and provide innovative solutions to our customers, helping them to achieve their goals and, in return, yours! We invite you to join our inside sales team where you’ll experience a world where servant leadership and cutting-edge tools and training come together to support your career growth and financial objectives. As an Inside Sales Representative, you’ll be responsible for the overall sales and relationship management efforts for existing and prospective customers. This includes pursuing new customers, deepening and strengthening existing customer relationships. This individual will be responsible for maintaining a book of existing accounts, acquiring new accounts with recurring business and will be managing internal relationships to support the needs of those customers. This in office full time position works to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience.

Qualifications

Proven experience in sales, account management, or business development
Participate in cross-functional teams to ensure the continuous, on-going improvement of processes, methods, productivity and quality, while reducing costs.
Acquire knowledge on the product and services offered by our suppliers providing the customer with options and choices to their program needs.
Understand and articulate product features and benefits
Excellent negotiation and analytical skills
Proficiency in Salesforce or other CRM software is a plus
Strong market knowledge and the ability to identify new business opportunities
Exceptional communication and interpersonal skills
Customer service-oriented mindset, with a focus on building long-term relationships

Responsibilities

Develop and maintain relationships with new and existing clients
Conduct market research to identify potential customers and their needs
Generate leads and follow up on sales opportunities
Maintain a well-developed pipeline of business (current customers and prospects)
Track and complete all assigned sales CRM metrics (calls, quotes, emails, tasks, meetings) in company CRM, Salesforce, and keep current by updating information daily.
Meet and/or exceed set margin targets
Proactively reach out to organizations, companies, restaurants, associations that may need Superior services and products.
Present and demonstrate products or services to potential clients
Negotiate contracts and close sales deals
Collaborate with internal teams to ensure customer satisfaction
Provide excellent customer service throughout the sales process
Focus is on growing revenues of existing assigned accounts (penetration) and acquiring new accounts with recurring business.
Responsible for customer education including industry trends, ideas and understanding their business needs.
Responsible for product demos and new customer onboarding.

Competencies:

Build customer loyalty- take clear course of action to quickly solve problems without making unreasonable commitments.
Managing work- prioritize, schedule and stay focused.
Initiate action- respond quickly and take action
Decision making- gather information- choose action and commit.
Follow up- Communicate a time frame, gather information and evaluate
Continuous learning- search to learn new skills and challenges you are unfamiliar with.
Energy- Maintain stamina and maintain effectiveness.
Sales ability and persuasiveness- Question and probe. Establish strategy. Build rapport-Demonstrate capabilities and gain commitment

Schedule:

Monday to Friday 8:00am to 5:00pm

Wages:

Compensation: USD $50K-$75K
Our merit-based salary & commission compensation plan offers exceptional growth opportunities. We provide medical & dental insurance, 401K retirement fund, profit sharing, paid holidays, personal days and paid vacation.
An Automobile expense reimbursement plan
Cell phone reimbursement plan

Benefits Package

At Superior, we care about our associates. We are pleased to offer a comprehensive suite of benefits that are designed to promote and support total well-being for you and your family. Associates working a minimum of 30 hours per week are eligible to enroll in our benefit programs. Coverage begins the first of the month following hire date for those that enroll in:

Medical & Prescription Drug
Dental
Vision
401(k) contributions can start as soon as six months of employment and include a company match.
Profit Sharing
Associate Discount

Requirement