Job Description

Sales Trainee

Statut:

Régulier, Temps plein

Emplacement :

Kingston, Ontario

Description du poste

Reporting to the Business Centre Manager, the Sales Trainee learns the business from the ground up with training over the course of two years in the warehouse, counter sales, inside sales and purchasing. Once trained they will be responsible for product sales, processing customer orders, providing pricing and/or technical information, and finding solutions to customer problems in a timely manner.

MAIN RESPONSIBILITIES:

Answers calls promptly, and professionally, listens attentively to the customers, understands and fulfils their needs;
Responds to the customer's inquiries in a timely manner;
On some occasions, negotiates special prices and conditions with customers and/or vendors as per criteria established by his Manager;
Takes necessary action to resolve customer service issues in a timely manner and follows-up and verifies commitments are met afterwards;
Proactively suggests associated and/or alternate products as needed;
Promotes focus product items to generate incremental sales;
Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representative) of customer feedback with regards to price, products, service, etc.;
Maintains their technical knowledge up-to-date on various product lines and broaden system knowledge.

REQUIREMENTS:

One (1) to three (3) years of industry experience preferable, or a combination of relevant professional training and experience;
Good English communication skills written and spoken
Demonstrated people skills;
Excellent organizational skills;
Knowledge of products and services sold within our market;
Must be customer service driven;
Good knowledge of MS Office (Word, Excel, Outlook).

Pourquoi se joindre à nous?

On est un acteur majeur, engagé dans la transformation énergétique au Canada. Certifié Great Place to Work®, on offre un environnement de travail convivial, de l’autonomie et du pouvoir décisionnel.

On se distingue par notre :

Partage annuel des profits offert à tous qui s’ajoute à notre rémunération concurrentielle : récompenser les victoires fait partie de notre culture.
Solide réseau national permettant de réelles possibilités de grandir: nos gens font la différence.

Parmi nos avantages :

Programme d’assurances collectives flexible et complet qui s’adaptent aux besoins de chacun.
Ressources santé disponibles 24/7: télémédecine et programme d’aide aux employés (PAE).
REER collectif avec contribution de l’employeur et CELI.
Programme de bourses d’études postsecondaires pour les enfants.
Lieux de travail munis de bornes de recharge.
Programme de reconnaissance des années de service.

Joins la grande famille Guillevin : un groupe en plein essor. Viens faire la différence et y faire carrière.

Notre processus de recrutement assure l’égalité et la diversité. Prends note que seuls les candidats retenus seront contactés.

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