Job Description

Morton Buildings, Inc. is the industry leader in post-frame construction. We have been in business for 120 years and have more than 10 manufacturing, fabrication, and shipping plants servicing over 100 construction centers nationwide. Per year, across America, thousands of new buildings sport the familiar Morton M.

The Sales and Operations Manager is responsible for the growth and performance of a large construction center within a designated area. The Sales and Operations Manager will direct and coordinate all operational activities to meet or exceed budget while promoting positive attitudes and a culture of safety and teamwork.

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Essential Functions

Takes a creative approach to identify opportunities to expand the reach and impact of the construction center; collaborating cross-functionally to develop, implement, and drive continuous improvement and growth strategies.
Oversees construction center employees and ensures operational activities run efficiently; developing and implementing processes and procedures to drive crew-sales teamwork; monitoring individual and construction center performance and adherence to company policies and procedures, implementing disciplinary actions as necessary.
Provides hands-on expertise and direction to salesforce as needed, assisting in the sales process for complex projects and the scheduling of materials, equipment, and subcontractors.
Assists Area Crew Supervisors in optimizing jobsite productivity; understanding customer service requirements on construction related issues; executing special site safety plans; creating corrective action plans on all jobs behind budget; monitoring project closeout and expediting punch list items to ensure prompt final payments.
Participates in the Monday Morning Meetings; providing updated sales and revenue forecasts, setting customer and scheduling priorities, and holding personnel accountable to forecast and goal attainment; maintaining close communication with internal stakeholders.
Manages and delivers the annual budget for the construction center; driving hours, revenue and earnings through the monitoring of construction center performance, customer satisfaction, and safety; providing direction for crew, sales and marketing efforts to ensure adequate backlog with minimal stay outs.
Supports talent management by setting headcount expectations, assisting with headcount planning, and participating in the assessment, selection, onboarding, and development of construction and sales personnel; ensuring adequate staffing levels to achieve budget and grow the business.
Fosters a culture of safety by serving as a safety advocate for Morton Buildings, Inc., enforcing adherence to regulatory requirements and company policies and procedures.
Performs other duties as assigned.

Required Education and Experience

2-year degree in a related field and 5 years of experience in construction, sales, or customer service or a combination of education and experience
Proven history of success in selling or customer service
Knowledge of or ability to learn internal sales processes
Prior P&L (profit & loss) experience is highly desired
OSHA 30-hour course
Preferred experience with Microsoft Dynamics 365 for CRM and Operations
Ability to collaborate with people from across the organization, including working with cross-functional teams
Excellent verbal and written communication skills
Ability to maintain confidential information
Dedicated to creating an environment focused on safety, quality, continual process improvement, and profitability
Promotes teamwork and demonstrates leadership skills
Proficient in Microsoft Office, including Outlook email, Word, and Excel
Must possess and maintain a valid Driver’s License
Must be able to travel

Benefits