Job Description

Overview

The Residential Sales Representative plays a key role in maximizing profitability by driving strategies to optimize sales. They understand and manage customer relationships and market dynamics. The Sales Representative is also responsible for monitoring the market and keeping market intelligence information up to date. The Sales Representative will also work closely with Operations, Quality, and Finance to drive and achieve annual sales and collections targets.

Responsibilities

Health &Safety:

· Demonstrates a commitment and leadership in Health & Safety

· Promotes RMC safety guidelines and standards to customers

· Ensure strict compliance with all health and safety rules and regulations

Customer Focus:

· Building solid relationships with key existing and potential customers

· Manage customer profiling and targeting action plans

· Handles customer issues to completion

Sales and Marketing:

· Works to maintain sustainability strategy to promote initiatives

· Helps to manage and promotes Residential excellence programs, systems and tools (e.g. Salesforce.com, Qlikview), including development, execution and tracking of sales strategies and action plans

· Tracks and interprets market indicators (i.e. construction starts, building permits, housing sales) in order to understand key drivers of concrete demand.

Credit and Collections:

· Support weekly collections process within the sales group.

· Responsible to ensure collections targets are met

Digital:

· Support implementation and maintenance of customer facing digital tools

Specific Accountabilities

· Responsible for the sales targests of the business unit

· Responsible for customer satisfaction

Qualification Profile

Education:

· Diploma in Business or related field, or an equivalent combination of education and work experience.

Experience and Skill Set:

· Must have minimum of 5 years construction of construction material experience

· Demonstrated strong application user skills for MS Office Suite of products including Excel, Word, and PowerPoint at intermediate level, experience in utilizing systems and tools to improve sales performance

· Strong written and verbal communication skills with high degree of accuracy and attention to detail

· Proven ability to multitask in a fast-paced environment, strong time management skills essential

· A self-starter and independent thinker

· Ability to negotiate skillfully in tough situations without damaging relationships

· Ability to maintain composure in dealing with difficult situations; demonstrates positive customer service attitude

Job Types: Full-time, Permanent

Pay: $60,000.00-$80,000.00 per year

Benefits: