Job Description

Hamster is seeking a highly motivated and experienced Account Manager to join our team. Hamster is a trademark of Novexco Inc., the largest Canadian-owned office supply distributor.

As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction, and driving business growth in the Scarborough area. This is a key role within our organization and requires excellent communication, leadership, and sales skills.

Your role

Ensure the achievement of sales objectives set by the sales director.
See to obtaining adequate profit margins from sales made.
Ensure the retention of customer accounts.
Evaluate the needs of each customer, follow up and propose a product purchase agreement.
Maximize sales by visiting customers regularly according to established frequencies.
Ensure that customers have all necessary and up-to-date documentation (catalog, price list).
Analyze monthly sales reports by customer, check purchases made and inquire with the customer about the reasons motivating their purchases (change in purchasing habits, products not purchased).
Develop a close business relationship with customers
Ensure satisfaction by being proactive in meeting customer needs
Maintain constant communication during the purchase of products
Provide the necessary training to customers for the use of the website intended for orders
Develop business opportunities within current clients
Prepare and have submissions validated by the sales director.
Present quotes to clients and follow up on them.
Perform all other related tasks at the request of your immediate superior.

Your qualifications

Secondary school diploma (DES)
Five (5) years to ten (10) years of experience in a sales representative position
Experience in the office supply industry

Your profile

Bilingualism required (French and English)
Spirit oriented towards customer service
Ability to work in the field
Be able to handle difficult situations
Ability to collaborate and work in a team
Autonomy, initiative and resourcefulness
Demonstrated communication skills

We offer competitive compensation packages including salary, commission, and benefits. This is a full-time position with opportunities for career advancement within our organization.

If you are a motivated individual with a passion for account management and driving business growth, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits: