Bi-Lingual Inside Sales Representative

Bilingual Inside Sales Representative

Full-time | Sales | Location – Mississauga ON L5W 1Z9 Canada

Are you a motivated sales professional with a passion for building relationships and driving business growth? We are seeking a motivated Bilingual Inside Sales Representative to support our sales functions and enhance customer relationships. This role is essential in achieving the company’s customer service and sales objectives through effective communication and timely service. The ideal candidate will have excellent communication skills, a strong sales background, and the ability to work independently. If you thrive in a fast-paced environment and are excited about contributing to our company's success, we’d love to hear from you. Apply today!

YOUR ROLE AND RESPONSIBILITIES

• Initiate and maintain regular contact with existing and potential customers to promote and support business initiatives, ensuring annual outside call objectives are met.

• Address and resolve service-related issues promptly to enhance customer satisfaction.

• Process orders using our internal software system and IRMN systems based on customer requests via phone, fax, mail, and email.

• Update and maintain customer information in our internal software and Customer Resource Management (CRM) program.

• Inform management of current market trends and customer-specific insights.

• Ensure all contract pricing is accurate and updated with managerial approval.

• Provide timely updates for customers with special sales goals.

• Deliver exceptional customer service by meeting and exceeding customer needs while adhering to company policies and procedures.

• Attend relevant trade events to represent the company and build relationships.

• Foster a collaborative team environment by assisting colleagues with tasks aligned with company objectives.

HOW TO SUCCEED

We’re looking for someone who can come up with simple solutions to complex problems. To join us you need:

• Post-secondary education in a business-related field is preferred.

• Fluency in both English and French is required.

• 2-3 years of proven experience in sales and/or customer service.

• Self-motivated with excellent organizational skills.

• Proficient in software applications including Microsoft Outlook, Excel, Word, and Gmail.

• Must demonstrate effective verbal, written, and interpersonal communication skills.

• Intermediate proficiency in Microsoft Word, Excel, PowerPoint, Google Suite (Mail, Calendar, Hangouts, Sheets, Drive), and Adobe Suite is necessary.

We also offer:

• Opportunities for professional development.

PEOPLE ARE AT OUR HEART

TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.

ABOUT TVH

TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.

TVH is an Equal Opportunity Employer. TVH will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older.

Apply Now!

Haily Park

haily.park@tvh.com