Job Description
Job title | Inside Sales Representative
Reports to | Branch Manager
Classification | Non-exempt
Schedule | Monday – Friday, 8 AM – 5 PM / 40 hours a week
Reports to | Branch Manager
Classification | Non-exempt
Schedule | Monday – Friday, 8 AM – 5 PM / 40 hours a week
Summary/Objective:
The Inside Sales Representative position is responsible for developing and maintaining new and existing customer relationships to sell products and services for Wholesale Electric.
Essential Functions:
- Answering customers’ questions about products, prices, availability, product uses, and credit terms
- Recommending products to customers based on their needs and interests
- Contacting regular and prospective customers to demonstrate products, explain product features, and solicit orders
- Estimating or quoting prices with delivery dates
- Consulting with clients after sales or contract signings to resolve problems and providing ongoing support
- Preparing estimates and bids that meet specific customer needs
- Forwarding orders to manufacturers
- Performing additional assignments at the direction of the supervisor
Competencies:
- Knowledge of Microsoft Word, Excel, and Outlook
- Ability to work independently
- Ability to communicate effectively
- High degree of professionalism
- Strong math skills
- Customer-service driven
Supervisory Responsibility:
The Inside Sales Representative position does not have any direct supervisory responsibilities.
Working conditions:
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk.
This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary.
Position Type and Expected Hours of Work:
This is a full time position. Days and hours of work are Monday through Friday, 8:00am-5:00pm. The employee must work 40 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand.
Education and Experience:
- 5 years of sales experience in the Electrical Distribution Industry
- Industrial Contractor Sales experience preferred
- High School diploma or equivalent required
- College degree(s) preferred
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