Inside Sales Representative

Job Description

Job Summary
We are seeking a motivated and results-driven Inside Sales Representative to join our dynamic sales team. The ideal candidate will be responsible for generating leads, nurturing relationships, and converting prospects into satisfied customers. This role requires excellent communication skills and a passion for delivering exceptional customer service. As an Inside Sales Representative, you will play a crucial role in driving our sales efforts and contributing to the overall success of the organization.

Duties

• Quota Management: Meet daily quota expectations by focusing on high-impact sales activities and promoting value-added services, including compliance solutions and other revenue-generating opportunities.
• Customer Support: Address customer inquiries and proactively reach out to ensure high satisfaction levels.
• Creative Problem-Solving: Assess customer needs and negotiate solutions, including right-sizing services, price adjustments, and resolving quality issues.
• Sales & Customer Engagement: Engage with clients by phone and email to meet sales activity targets.
• Relationship Building: Build and maintain strong relationships with decision-makers and key stakeholders.
• Customer Records Management: Document and update customer records based on interactions to ensure accuracy and continuity.
• Retention Efforts: Work proactively to retain clients at risk of cancellation or identified as potential lost business.
• Collaboration: Partner with cross-functional teams, including operations, billing, collections, and sales, to deliver exceptional solutions.
• CRM Usage: Maintain accurate and effective usage of CRM and other sales applications.
• Value-Based Sales: Use value-based sales strategies to identify client needs, address service issues, clarify contract obligations, and present effective alternative solutions.

Qualifications

• Bachelor’s degree in business, Marketing, or a related field preferred, or equivalent combination of education and experience
• 2+ years of experience in sales or account management
• Proficiency in CRM software and Microsoft Office Suite
• Proven track record of meeting or exceeding sales targets
• Ability to work independently and as part of a team
• Self-motivated, organized, and detail-oriented
• Strong interpersonal and team collaboration skills
• Positive and professional demeanor

Join our team today and take the next step in your sales career!

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• Day shift

Supplemental Pay:

• Commission pay

Experience:

• Sales: 2 years (Required)

Ability to Relocate:

• Naperville, IL 60563: Relocate before starting work (Required)

Work Location: In person

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