Region Client Executive

Region Client Exec

Position Profile

The Region Client Executive is a strategic account management role that will have significant interaction with Sr. VP level executives within assigned account base. This role works with (up to 5) clients to build account strategy aligned with industry strategy working directly with Partner Executive and Industry Strategist.

Job Duties and Responsibilities

· Cultivate and expand client relationship with Sr. VP level executives.

· Gain sound understanding of clients' business challenges and goals by conducting effective client engagements.

· Lead business planning process in partnership with the client with a specific focus on account level planning.

· Build 12-18 month roadmap at account level aligned with industry roadmap.

· Drive profitable growth in assigned account(s) through valuable customer engagements, contract retention and expansion, and addition of services.

· Proactively engages and aligns additional sales, operations and SME resources aligned to client initiatives.

· Brings thought leadership to the client engagement and uses collaboration to build trust, confidence and influence.

· Clearly articulates Ricoh's position in the industry and value to the client.

· Builds relationships inside the organization, account retention and expansion, and manage the day to day sales activities.

· Strives to understand and manage the customer's approval process through sponsors.

· Meet or exceed revenue and gross profit expectations.

· Leverages CRM to enter/track all sales data and activities daily.

· Performs other duties as assigned.

Qualifications (Education, Experience, and Certifications)

· Bachelor degree or equivalent experience in related field.

· 10+ years account management experience.

· Experience working with executive level leaders in F1000 companies.

· Experience growing services.

Knowledge, Skills And Abilities

· Demonstrated success with using collaboration to build influence.

· Brings thought leadership to customer engagement.

· Outstanding verbal and written communication skills.

· Ability to be proactive, provide creative ideas and solutions.

· Proven ability to develop, nurture and maintain professional relationships with relevant stakeholders.

· Stays current with Ricoh offerings.

· Sound understanding of the solution design process.

· Technology savvy.

Working Conditions, Mental and Physical

· Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.

· Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction · prepare, provide and convey diversified information.

· Minimal physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically with less than 10 lbs. (e.g., papers, books, files and small parts, etc.). Moderate dexterity · regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.

· Travel required (approx 30%); may include overnight travel.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.