Job Description
Job Summary:
We are seeking a dynamic Customer Service/Sales Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and driving sales through effective communication and sales techniques.
Responsibilities:
- Engage with customers via phone, email, and in-person to provide product information, resolve inquiries, and process orders
- Utilize upselling techniques to increase sales revenue
- Maintain a high level of professionalism and customer service at all times
- Enter customer data accurately into the system for order processing and tracking
- Analyze customer feedback to identify areas for improvement in products or services
Qualifications:
- Must have experience in metal fabrication industry
- Excellent communication skills with a focus on phone etiquette
- Ability to effectively communicate in English; bilingual proficiency in Spanish is a plus
- Strong data entry skills with attention to detail
- Ability to analyze customer needs and recommend suitable products or services
Job Type: Full-time
Pay: $20.00-$26.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- metal fabrication industry: 1 year (preferred)
Work Location: In person
Visit Original Source:
https://ca.indeed.com/viewjob
